Store Manager: Lead Retail Ops, People & Performance

Dollar General; Chattanooga (TN); On-site; USD 52,000 - 68,000; Full time

Job summary

Dollar General is seeking a store leadership professional to manage all store operations, including staffing, training, and process execution. You will oversee ordering, receiving, stocking, merchandising, and customer service while ensuring cash controls and safety standards.

The role requires strong leadership, communication, and problem-solving skills to drive sales and reduce shrink in a fast-paced retail environment.

Qualifications

• Knowledge of cash handling procedures and deposit control.
• Strong verbal and written communication skills.
• Proven leadership and team management abilities.
• Experience with recruiting, interviewing, and terminating processes.

Responsibilities

• Manage all store employees in planning and implementing store processes.
• Recruit, train, evaluate, and counsel staff; ensure proper staffing.
• Monitor cash handling accuracy, security, and store cash controls.
• Oversee ordering, receiving, stocking, pricing, and presentation.
• Analyze sales, profitability, and inventory to identify trends and opportunities.
• Lead safety, compliance, and policy adherence; coordinate staff meetings.
• Open/close store, drive traffic, and maintain merchandise presentation.

Skills

Cash handling

Communication

Leadership

Recruiting

Education

High school diploma or equivalent

Job description

Dollar General is seeking a store leadership professional to manage all store operations, including staffing, training, and process execution. You will oversee ordering, receiving, stocking, merchandising, and customer service while ensuring cash controls and safety standards.

The role requires strong leadership, communication, and problem-solving skills to drive sales and reduce shrink in a fast-paced retail environment.