Store Manager: Operations, People & Service

Dollar General; Jefferson City (MO); On-site; USD 48,000 - 64,000; Full time

Job summary

Dollar General is seeking a store leadership professional to manage all store processes, staffing, training, and supervision. You will ensure proper staffing, implement policies, and drive sales while maintaining a safe and organized shopping environment.

The role emphasizes recruiting, training, performance evaluations, and strict adherence to cash handling, inventory controls, and company procedures across daily operations.

Qualifications

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, etc.)
• Good organization skills with attention to detail.
• Ability to solve problems and deal with a variety of situations.

Responsibilities

• Recruits, selects, and retains qualified employees according to federal and state labor laws and Company policies; ensure store is properly staffed.
• Provides proper training for employees; conducts performance evaluations; identifies gaps for appropriate solutions and/or counseling, up to and including termination.
• Makes recommendations regarding employee pay rate and advancement.
• Communicates performance, conduct and safety expectations regularly; coordinates meetings and events to encourage safety, security and policies.
• Ensures that the store is appropriately staffed and effectively opened and closed each day.
• Evaluates operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors.
• Orders to ensure the meeting or exceeding of in-stock targets; reviews ordering plan, seasonal direction and inventory management issues on a weekly basis; follows up on Basic Stock Replenishment (BSR)/cycle counts.
• Facilitates the efficient staging, stocking and storage of merchandise by following defined Company work processes.
• Ensures that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Maintains accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Provides superior customer service leadership.
• Maintains a clean, well-organized store; facilitates a safe and secure working and shopping environment.
• Ensures that the store is adequately equipped with tools necessary to perform required tasks.
• Follows Company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and Company communications; ensures employee compliance.
• Completes all paperwork and documentation according to guidelines and deadlines.

Skills

Leadership

Communication skills

Staffing & scheduling

Cash handling

Inventory management

Problem solving

Business acumen

Safety & compliance

Customer service leadership

Team training

Education

High school diploma or equivalent

Retail management experience (1 year preferred)

Tools

Cash register functions

Job description

Dollar General is seeking a store leadership professional to manage all store processes, staffing, training, and supervision. You will ensure proper staffing, implement policies, and drive sales while maintaining a safe and organized shopping environment.

The role emphasizes recruiting, training, performance evaluations, and strict adherence to cash handling, inventory controls, and company procedures across daily operations.