Store Manager - Lead Retail Growth & Service

Jockey International, Inc.; Aurora (IL); On-site; USD 62,000 - 66,000; Full time

Benefits offered by this job

Medical/Dental/Life/Vision

401(k)

Paid Time Off (PTO)

Educational support

Employee discounts

Career growth opportunities

Business casual work environment

Job summary

Jockey International, Inc. is seeking a dynamic Store Manager for our Chicago, IL location. Lead a high-performing team to drive sales, service, and store operations while maintaining brand standards.

You will oversee scheduling, training, recruiting, inventory control, visuals, and customer experience, ensuring profitability and strong team development in a fast-paced retail environment.

Qualifications

• High School degree or equivalent.
• 3-5 years of proven retail leadership experience.
• Strong selling experience with the proven ability to meet or exceed performance standards.
• Strong communication (verbal and written) and interpersonal skills
• Proven experience in attracting, developing and retaining strong talent.
• Excellent problem-solving and decision-making abilities.
• Flexibility with the ability to work opening/closing shifts, weekends, holidays, and overtime.
• Strong working knowledge of POS systems.

Responsibilities

• Demonstrate leadership that reflects Jockey’s core values and culture.
• Oversee daily operations including scheduling, budgeting, and sales performance
• Ensure adherence to all operational and organizational standards including Visuals, inventory control, security, human resources, expenses and policy and procedure
• Lead, coach and mentor consistent selling standards, effective communication and accountability to role expectations
• Implement and manage the execution of marketing, sales, service and financial strategies.
• Communicate and review key performance metrics with team members on a consistent basis to collectively identify areas of opportunity and development.
• Network and recruit to ensure open positions are hired timely with qualified candidates.
• Train and develop new associates; maintain appropriate staffing levels.
• Lead and inspire store team through effective coaching and performance management; develop key staff members for expanded roles in the organization.
• Establish and maintain relationships with mall management representatives; attend meetings and coordinate participation in relevant mall events.
• Perform standard retail store operations including opening/ closing the store, performing sales transactions, addressing any store maintenance and inventory concerns.
• Protect the overall security of the store cash, inventory and other company assets
• Other job duties as assigned.

Skills

Leadership

Customer service focus

Sales excellence

Communication skills

Talent development

Problem solving

Flexibility

POS familiarity

Education

High School diploma or equivalent

Advanced degree in Business or related field

Tools

POS systems

Job description

Jockey International, Inc. is seeking a dynamic Store Manager for our Chicago, IL location. Lead a high-performing team to drive sales, service, and store operations while maintaining brand standards.

You will oversee scheduling, training, recruiting, inventory control, visuals, and customer experience, ensuring profitability and strong team development in a fast-paced retail environment.