Fashion Retail Store Leader — Growth & Customer Experience

Dry-Goods; Joliet (IL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) plan

Job summary

Dry Goods in Joliet, IL is seeking a Store Manager to drive retail growth by motivating associates to help customers create their own personal style. You will direct activities required to achieve store goals, elevate associate and customer engagement, and present an inspiring, fashionable store environment.

Responsibilities include hiring and coaching staff, conducting interviews, managing payroll, implementing merchandising plans, and resolving customer issues.

Qualifications

• Experience leading retail teams and driving sales growth.
• Ability to train, coach and lead by example.
• Experience with payroll, scheduling and benefit administration.

Responsibilities

• Motivate store employees to deliver outstanding customer service and lead by example.
• Execute duties of a sales associate and keyholder.
• Coordinate interviewing, screenings and references.
• Forecast staffing needs and maintain appropriate staffing levels.
• Provide performance feedback and conduct evaluations.
• Lead training to develop associates' skills.
• Manage payroll and time clock maintenance.
• Administer benefits enrollment and usage.
• Implement merchandising plans and maintain store visuals.
• Develop solutions to customer problems and business needs.
• Work a rotation of day, evening, and weekend shifts.

Skills

Leadership

Customer service

Coaching

Payroll

Merchandising

Staffing

Job description

Dry Goods in Joliet, IL is seeking a Store Manager to drive retail growth by motivating associates to help customers create their own personal style. You will direct activities required to achieve store goals, elevate associate and customer engagement, and present an inspiring, fashionable store environment.

Responsibilities include hiring and coaching staff, conducting interviews, managing payroll, implementing merchandising plans, and resolving customer issues.