Store Manager: Lead People, Performance & Service

Dollar General; Broadview Heights (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Dollar General in the United States is seeking a Store Manager to oversee all store operations and lead a team to deliver excellent customer service. You will supervise staffing, training, performance evaluations, and daily execution of merchandising, pricing, and safety standards.

The role requires strong leadership, cash handling, and inventory management skills with a focus on profitability and compliance. Equal opportunity employer and community-focused store operations are emphasized.

Qualifications

• Strong leadership and staff-management skills are required.
• Excellent communication and customer-service abilities are essential.
• Knowledge of cash-handling procedures and loss-prevention practices.
• Experience with inventory management and merchandising practices.
• Ability to read and interpret operating procedures and safety rules.

Responsibilities

• Recruit, select and retain qualified employees per laws and policies.
• Provide training, conduct evaluations and address performance gaps.
• Set and adjust staffing levels for proper store operation.
• Open and close the store regularly and ensure security.
• Monitor sales, inventory, and expenses to drive profitability.
• Oversee ordering, receiving, stock placement, and pricing.
• Maintain a clean, safe, and well-organized shopping environment.

Skills

Leadership

Staff management

Cash handling

Retail merchandising

Communication

Problem solving

Bilingual Spanish (preferred)

Education

High school diploma or equivalent (preferred)

Retail management experience (1 year preferred)

Tools

POS system

Inventory management software

Job description

Dollar General in the United States is seeking a Store Manager to oversee all store operations and lead a team to deliver excellent customer service. You will supervise staffing, training, performance evaluations, and daily execution of merchandising, pricing, and safety standards.

The role requires strong leadership, cash handling, and inventory management skills with a focus on profitability and compliance. Equal opportunity employer and community-focused store operations are emphasized.