Store Manager: Lead Luxury Team & Elite Client Experiences

FashionUnited; Frisco (TX); On-site; USD 62,000 - 94,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K

Job summary

Coach is a global fashion house seeking a Store Manager to lead with purpose, drive performance, and create unforgettable customer experiences that reflect the Coach brand. You set the tone for an inclusive culture and empower your team to exceed expectations in a fast-paced retail environment.

You will coach, develop, and guide a diverse team, drive sales and profitability, and ensure daily operations, inventory, and payroll run smoothly while maintaining brand standards and store presentation.

Qualifications

• 1–6 years of leadership experience in retail or service industries; luxury or fashion background is a plus.
• Strong communication and interpersonal skills that foster trust and clarity.
• Proficiency in Microsoft Office; experience with retail systems like labor management, inventory, and sales reporting.

Responsibilities

• Lead your store to success by driving sales, profitability, and productivity across all channels.
• Execute strategic business plans while remaining responsive to evolving customer needs and local market trends.
• Champion a service-first culture, delivering exceptional experiences through personalized clienteling and service excellence.
• Resolve customer concerns with empathy, urgency, and professionalism.
• Inspire, coach, and develop a diverse, high-performing team that thrives on collaboration and results.
• Recruit, onboard, and retain top talent who reflect the values of the brand.
• Oversee daily operations including inventory management, payroll, and loss prevention.
• Ensure visual merchandising and store presentation meet brand standards and inspire customers.
• Foster a welcoming, inclusive environment where every team member feels valued and empowered.

Skills

Leadership

Customer service

Communication

Microsoft Office

Education

Retail leadership experience

Tools

Retail systems

Job description

Coach is a global fashion house seeking a Store Manager to lead with purpose, drive performance, and create unforgettable customer experiences that reflect the Coach brand. You set the tone for an inclusive culture and empower your team to exceed expectations in a fast-paced retail environment.

You will coach, develop, and guide a diverse team, drive sales and profitability, and ensure daily operations, inventory, and payroll run smoothly while maintaining brand standards and store presentation.