Store Manager — Luxury Brand Leader (Flexible Schedule)

Coach; Laredo (TX); On-site; USD 62,000 - 87,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house founded in New York in 1941. As a Store Manager, you are the heartbeat of your store—leading with purpose, driving performance, and creating unforgettable customer experiences that reflect the Coach brand.

You oversee sales, profitability, and operations while coaching a diverse team to deliver service excellence in a fast-paced retail environment. You recruit, develop, and inspire your people to exceed expectations, set clear goals, and maintain brand standards

Qualifications

• 1–6 years of leadership experience in retail or service industries; luxury or fashion background is a plus.
• Strong English language proficiency and excellent communication skills.
• Proficiency with Microsoft Office and familiarity with retail systems for labor, inventory, and sales reporting.

Responsibilities

• Lead your store to success by driving sales, profitability, and productivity across all channels.
• Execute strategic business plans while remaining responsive to evolving customer needs and local market trends.
• Champion a service-first culture, delivering exceptional experiences through personalized clienteling and service excellence.
• Resolve customer concerns with empathy, urgency, and professionalism.
• Inspire, coach, and develop a diverse, high-performing team that thrives on collaboration and results.
• Set clear goals, provide meaningful feedback, and celebrate individual and team achievements.
• Recruit, onboard, and retain top talent who reflect the values of the Coach brand.
• Oversee daily operations including inventory management, payroll, and loss prevention.
• Ensure visual merchandising and store presentation meet brand standards and inspire customers.
• Optimize staffing and scheduling to meet business demands and deliver seamless service.
• Foster a welcoming, inclusive environment where every team member feels valued and empowered.
• Communicate effectively with your team, peers, and corporate partners to align on goals and initiatives.
• Serve as a brand ambassador, representing Coach in the store and throughout the community.

Skills

Leadership experience

People management

Customer service excellence

Communication skills

Business acumen

English proficiency

Tools

Microsoft Office

Retail systems

Labor management

Inventory management

Job description

Coach is a global fashion house founded in New York in 1941. As a Store Manager, you are the heartbeat of your store—leading with purpose, driving performance, and creating unforgettable customer experiences that reflect the Coach brand.

You oversee sales, profitability, and operations while coaching a diverse team to deliver service excellence in a fast-paced retail environment. You recruit, develop, and inspire your people to exceed expectations, set clear goals, and maintain brand standards