Store Manager: Lead Guest Experience & Operations

Dunkin' Donuts; Wellington (AL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive weekly pay

Paid time off

Bonus structure: quarterly

Medical insurance

Job summary

Dunkin' Donuts is seeking a Store Manager to lead daily restaurant operations, drive guest satisfaction, and manage team development. This role emphasizes training, coaching, and maintaining quality service, while meeting financial goals and ensuring adherence to brand standards.

The candidate should have food service experience and a strong leadership mindset. This is a franchisee position with responsibilities for staffing, training, and maintaining performance metrics.

Qualifications

• Experience in the food service industry is required.
• Food Safety certification is a plus.
• Serve Safe Certification preferred.

Responsibilities

• Leading operational Excellence
• Keen focus on 100% Guest Satisfaction
• Understanding the importance of training and development of team members
• Achieving financial goals such as sales projections and controllables
• Utilizing effective communication and coaching skills

Skills

Leadership

Customer service

Team development

Communication

Training

Job description

Dunkin' Donuts is seeking a Store Manager to lead daily restaurant operations, drive guest satisfaction, and manage team development. This role emphasizes training, coaching, and maintaining quality service, while meeting financial goals and ensuring adherence to brand standards.

The candidate should have food service experience and a strong leadership mindset. This is a franchisee position with responsibilities for staffing, training, and maintaining performance metrics.