Store Operations Lead – Growth & Guest Experience

Ontario Trillium Foundation; Birmingham (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

Dunkin Franchisee is seeking an Assistant Manager to oversee restaurant operations, including hiring, staff development and financial performance. You will lead the team, ensure exceptional guest service, and drive profitability in daily store activities.

As the day-to-day operator, you will act as a role model, adhere to labor laws, and uphold company policies while maintaining an honest and accountable work environment.

Qualifications

• Strong leadership and team management abilities.
• Ability to train and develop staff while maintaining high service standards.
• Effective communication with guests, team members, and management.

Responsibilities

• Direct overall operation of the restaurant and oversee a team of employees.
• Drive sales and profitability through execution of the business plan.
• Create a positive working environment through training, clear communication and teamwork.
• Maintain professional conduct with customers, staff and corporate management.
• Uphold labor and health laws and Dunkin brand policies.

Skills

Leadership

Teamwork

Training

Communication

Customer Service

Integrity

Job description

Dunkin Franchisee is seeking an Assistant Manager to oversee restaurant operations, including hiring, staff development and financial performance. You will lead the team, ensure exceptional guest service, and drive profitability in daily store activities.

As the day-to-day operator, you will act as a role model, adhere to labor laws, and uphold company policies while maintaining an honest and accountable work environment.