Store Manager: Lead Growth, Teams & Customer Experience

Ross Stores, Inc.; Chesapeake (VA); On-site; USD 58,380 - 91,220; Full time

Job summary

Ross Stores, Inc. in Chesapeake, VA is seeking an experienced Store Manager to lead all store operations, drive sales, and uphold company standards.

You will recruit, train, and develop a leadership team, manage payroll and scheduling, and ensure excellent customer service while controlling expenses. This role requires five+ years of retail store management, fluent English, and willingness to work evenings and weekends.

Qualifications

• Five or more years of store management experience in a retail environment.
• High level of customer service.
• Ability to lead, manage, motivate, and communicate positively to store associates at all levels.
• Ability to train, coach, and develop associates at all levels.
• Ability to organize and prioritize tasks, develop a schedule, and execute to achieve results.
• Fluency in English.
• Considerable independent judgment and discretion.
• Ability to work evenings and weekends.

Responsibilities

• Lead all store operations to meet company standards and drive sales and profit.
• Recruit, train, and develop the store leadership and associates.
• Manage stockroom, front end, and sales floor to ensure timely merchandise flow.
• Monitor store reports and control expenses within budget.
• Ensure compliance with all safety policies and loss prevention.

Skills

Store management

Customer service

Leadership

Scheduling

Job description

Ross Stores, Inc. in Chesapeake, VA is seeking an experienced Store Manager to lead all store operations, drive sales, and uphold company standards.

You will recruit, train, and develop a leadership team, manage payroll and scheduling, and ensure excellent customer service while controlling expenses. This role requires five+ years of retail store management, fluent English, and willingness to work evenings and weekends.