Store Manager: Lead Growth, Team & Service Excellence

Jobtome; Holloway (OH); On-site; USD 65,000 - 102,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Associate discounts

Career growth and promotion

Leadership training

Collaborative work environment

Community involvement

Job summary

Rural King is seeking a Store Manager to lead store operations, sales, profitability, customer experience, and associate development. You will execute the store business plan, analyze performance, drive in-store and omnichannel sales, and build a high-performing team.

The role requires strong leadership, compliance with safety and regulatory standards, and the ability to recruit, coach, and develop managers and staff, while delivering an exceptional customer experience and community engagement.

Qualifications

• 2+ years of retail management, store management, general management, or retail leadership experience preferred.
• Proven ability to lead, coach, motivate, and develop high-performing teams.
• Experience with retail operations, sales, P&L, merchandising, inventory, customer service, scheduling, and loss prevention.
• Strong business, analytical, problem-solving, decision-making, and communication skills.
• Ability to analyze performance and implement strategies that improve sales and profitability.
• Proficiency with Microsoft Office, Excel, POS systems, retail technology, and inventory management systems.

Responsibilities

• Lead daily store operations and execute strategies to achieve sales, profitability, productivity, and customer service goals.
• Manage store P&L, expenses, labor, inventory, cash control, and operational resources.
• Analyze sales, inventory, labor, and customer data to identify opportunities and improve business results.
• Drive sales growth, market share, BOPIS, online orders, and omnichannel engagement.
• Oversee merchandising, pricing, inventory accuracy, product availability, and store presentation.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Recruit, hire, onboard, coach, and develop Assistant Store Managers, Department Managers, and associates.
• Set performance expectations, provide feedback, recognize results, and address performance opportunities.
• Build a positive, high-performing team and develop talent for succession and career growth.
• Lead by example and reinforce Rural King's leadership principles and values.
• Deliver an exceptional customer experience through strong service, product knowledge, and sales execution.
• Build the store's local presence through social media, store events, vendor partnerships, customer training, and community engagement.
• Monitor customer feedback and trends to improve service and store performance.
• Maintain a safe, clean, organized, and compliant store environment.
• Lead efforts to reduce shrink, inventory loss, operational risk, and cash discrepancies.
• Ensure accurate inventory, pricing, cash controls, and asset protection practices.
• Maintain the building, grounds, equipment, and merchandise to company standards.

Job description

Rural King is seeking a Store Manager to lead store operations, sales, profitability, customer experience, and associate development. You will execute the store business plan, analyze performance, drive in-store and omnichannel sales, and build a high-performing team.

The role requires strong leadership, compliance with safety and regulatory standards, and the ability to recruit, coach, and develop managers and staff, while delivering an exceptional customer experience and community engagement.