Store Manager — Lead Growth, Team & Customer Experience

Jobtome; Gratiot (OH); On-site; USD 65,000 - 102,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Paid time off and paid holidays

401(k) with company match

Associate discounts

Career growth and promotionopportuniti

Leadership training and professional发展

Job summary

Rural King is seeking a Store Manager to lead store operations, sales, profitability, customer experience, and associate development. You will execute the store business plan, analyze performance, drive in-store and omnichannel sales, and build a high-performing team.

You will lead with Rural King's values and maintain safety, compliance, merchandising, inventory, and customer service while delivering an exceptional shopper experience and strong community presence.

Qualifications

• 2+ years of retail management, store management, general management, or retail leadership experience preferred.
• Proven ability to lead, coach, motivate, and develop high-performing teams.
• Experience with retail operations, sales, P&L, merchandising, inventory, customer service, scheduling, and loss prevention.
• Strong business, analytical, problem-solving, decision-making, and communication skills.
• Ability to analyze performance and implement strategies that improve sales and profitability.
• Proficiency with Microsoft Office, Excel, POS systems, retail technology, and inventory management systems.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.
• Flexibility to work varied schedules, including evenings, weekends, holidays, and a 50-hour workweek based on business needs.

Responsibilities

• Lead daily store operations and execute strategies to achieve sales, profitability, productivity, and customer service goals.
• Manage store P&L, expenses, labor, inventory, cash control, and operational resources.
• Analyze sales, inventory, labor, and customer data to identify opportunities and improve business results.
• Drive sales growth, market share, BOPIS, online orders, and omnichannel engagement.
• Oversee merchandising, pricing, inventory accuracy, product availability, and store presentation.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Recruit, hire, onboard, coach, and develop Assistant Store Managers, Department Managers, and associates.
• Set performance expectations, provide feedback, recognize results, and address performance opportunities.
• Build a positive, high-performing team and develop talent for succession and career growth.
• Lead by example and reinforce Rural King's leadership principles and values.
• Deliver an exceptional customer experience through strong service, product knowledge, and sales execution.
• Build the store's local presence through social media, store events, vendor partnerships, customer training, and community engagement.
• Monitor customer feedback and trends to improve service and store performance.
• Maintain a safe, clean, organized, and compliant store environment.
• Lead efforts to reduce shrink, inventory loss, operational risk, and cash discrepancies.
• Ensure accurate inventory, pricing, cash controls, and asset protection practices.
• Maintain the building, grounds, equipment, and merchandise to company standards.

Skills

Retail management

Leadership

Sales analysis

Communication

Problem solving

Tools

Microsoft Office

Excel

POS systems

Inventory management systems

Job description

Rural King is seeking a Store Manager to lead store operations, sales, profitability, customer experience, and associate development. You will execute the store business plan, analyze performance, drive in-store and omnichannel sales, and build a high-performing team.

You will lead with Rural King's values and maintain safety, compliance, merchandising, inventory, and customer service while delivering an exceptional shopper experience and strong community presence.