Store Manager: Lead Growth, Team + Customer Experience

Jobtome; North Carolina; On-site; USD 65,000 - 102,000; Full time

Benefits offered by this job

Competitive pay

Insurance benefits

Paid time off

401(k) plan

Employee discounts

Job summary

Rural King is seeking a Store Manager to lead store operations, sales, profitability, customer experience, and associate development. This role is responsible for executing the store business plan, analyzing performance, driving in-store and omnichannel sales, and building a high-performing team.

The Store Manager leads Rural King's Values—People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement—while upholding safety, compliance, merchandising, and

Qualifications

• 2+ years of retail management or store leadership experience.
• Proven ability to lead, coach, motivate, and develop high-performing teams.
• Experience with retail operations, sales, P&L, merchandising, inventory, customer service, scheduling, and loss prevention.
• Strong business, analytical, problem-solving, decision-making, and communication skills.
• Ability to analyze performance and implement strategies that improve sales and profitability.
• Proficiency with Microsoft Office, Excel, POS systems, retail technology, and inventory management systems.

Responsibilities

• Lead daily store operations and execute strategies to achieve sales, profitability, productivity, and customer service goals.
• Manage store P&L, expenses, labor, inventory, cash control, and operational resources.
• Analyze sales, inventory, labor, and customer data to identify opportunities and improve business results.
• Drive sales growth, market share, BOPIS, online orders, and omnichannel engagement.
• Oversee merchandising, pricing, inventory accuracy, product availability, and store presentation.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Recruit, hire, onboard, coach, and develop Assistant Store Managers, Department Managers, and associates.
• Set performance expectations, provide feedback, recognize results, and address performance opportunities.
• Build a positive, high-performing team and develop talent for succession and career growth.
• Lead by example and reinforce Rural King's leadership principles and values.
• Deliver an exceptional customer experience through strong service, product knowledge, and sales execution.
• Build the store's local presence through social media, store events, vendor partnerships, customer training, and community engagement.
• Monitor customer feedback and trends to improve service and store performance.
• Maintain a safe, clean, organized, and compliant store environment.
• Lead efforts to reduce shrink, inventory loss, operational risk, and cash discrepancies.
• Ensure accurate inventory, pricing, cash controls, and asset protection practices.
• Maintain the building, grounds, equipment, and merchandise to company standards.

Skills

Retail management

People leadership

Analytical skills

Communication

P&L experience

Merchandising

Inventory management

Scheduling

Loss prevention

POS systems

Microsoft Office

Tools

Microsoft Office

Excel

POS systems

Retail technology

Inventory management systems

Job description

Rural King is seeking a Store Manager to lead store operations, sales, profitability, customer experience, and associate development. This role is responsible for executing the store business plan, analyzing performance, driving in-store and omnichannel sales, and building a high-performing team.

The Store Manager leads Rural King's Values—People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement—while upholding safety, compliance, merchandising, and