Store Manager: Lead Growth, Team & Customer Experience

Jobtome; Dennison (IL); On-site; USD 65,000 - 102,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Associate discounts

Career growth and promotion

Job summary

Rural King is hiring a Store Manager to lead store operations, drive sales, and develop a high-performing team. This role oversees profitability, customer experience, and associate growth, with a focus on safety and compliance.

You will analyze performance, implement improvements, and manage omnichannel initiatives like BOPIS and online orders, while maintaining strong standards and community engagement.

Qualifications

• 2+ years of retail management or store leadership experience.
• Ability to lead, coach, motivate, and develop high-performing teams.
• Experience with retail operations, sales, P&L, merchandising, inventory, customer service, scheduling, and loss prevention.
• Strong business, analytical, problem-solving, decision-making, and communication skills.
• Proficiency with Microsoft Office, Excel, POS systems, retail technology, and inventory management systems.

Responsibilities

• Lead daily store operations and execute strategies to achieve sales, profitability, productivity, and customer service goals.
• Manage store P&L, expenses, labor, inventory, cash control, and operational resources.
• Analyze sales, inventory, labor, and customer data to identify opportunities and improve business results.
• Drive sales growth, market share, BOPIS, online orders, and omnichannel engagement.
• Oversee merchandising, pricing, inventory accuracy, product availability, and store presentation.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Recruit, hire, onboard, coach, and develop Assistant Store Managers, Department Managers, and associates.
• Set performance expectations, provide feedback, recognize results, and address performance opportunities.
• Build a positive, high-performing team and develop talent for succession and career growth.
• Lead by example and reinforce Rural King's leadership principles and values.
• Deliver an exceptional customer experience through strong service, product knowledge, and sales execution.
• Build the store's local presence through social media, store events, vendor partnerships, customer training, and community engagement.
• Monitor customer feedback and trends to improve service and store performance.
• Maintain a safe, clean, organized, and compliant store environment.
• Lead efforts to reduce shrink, inventory loss, operational risk, and cash discrepancies.
• Ensure accurate inventory, pricing, cash controls, and asset protection practices.
• Maintain the building, grounds, equipment, and merchandise to company standards.

Skills

Team leadership

Coaching & development

Retail operations

P&L understanding

Data analysis

Communication

Microsoft Office

Excel

POS systems

Inventory management

Customer service

Tools

POS systems

Retail technology

Inventory management software

Job description

Rural King is hiring a Store Manager to lead store operations, drive sales, and develop a high-performing team. This role oversees profitability, customer experience, and associate growth, with a focus on safety and compliance.

You will analyze performance, implement improvements, and manage omnichannel initiatives like BOPIS and online orders, while maintaining strong standards and community engagement.