Store Manager: Lead Gaming & Guest Experience

GameStop Corp.; Rocky Mount (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

GameStop Corp. is seeking a Store Manager to lead all facets of store operations in a fast-paced retail environment. You will drive sales by sharing product knowledge, supervise a retail team, and ensure an outstanding guest service experience with professional conduct and a passion for gaming.

You will recruit and develop associates, manage scheduling and payroll, and maintain visual and operational standards to meet sales goals while protecting company assets and maintaining compliance.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• At least 1 year of retail management experience required.
• At least 3 years of retail sales, guest service, or management experience preferred.
• Video game knowledge preferred.
• Bilingual English/Spanish speaking and writing skills preferred.

Responsibilities

• Lead in a multiunit capacity.
• Provide and model best-in-class guest service.
• Manage store operations and staffing.
• Oversee POS transactions and cash handling.
• Promote loyalty and guest benefits programs.
• Recruit, interview, hire and develop associates.
• Schedule staff and manage payroll and timekeeping.
• Ensure store compliance, safety, and loss prevention.
• Maintain a clean, organized store environment.

Skills

People skills

Retail leadership

Guest service

Communication

Team management

Education

High school diploma

Associate/Bachelor degree

Tools

POS system

Job description

GameStop Corp. is seeking a Store Manager to lead all facets of store operations in a fast-paced retail environment. You will drive sales by sharing product knowledge, supervise a retail team, and ensure an outstanding guest service experience with professional conduct and a passion for gaming.

You will recruit and develop associates, manage scheduling and payroll, and maintain visual and operational standards to meet sales goals while protecting company assets and maintaining compliance.