Store Manager: Lead Team & Elevate Customer Experience

Abercrombie & Fitch Co.; Baltimore (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Volunteer day

Merchandise discount

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Employee assistance program

Parental leave

401(k) plan

Training and development

Career advancement

Global team

Job summary

Abercrombie & Fitch Co. is seeking a Store Manager to lead a busy Maryland store, overseeing staffing, training, and development of both part-time and full-time teams to deliver outstanding customer experiences.

You will drive store operations, inventory, scheduling, and brand standards while coaching staff, managing assets, and partnering with leadership to grow sales and ensure a premier brand presentation.

Qualifications

• 2+ years of store management experience or supervisory experience in a customer-facing role.
• Proven ability to drive business results in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking and problem-solving skills.
• High attention to detail, thoroughness and accuracy while multi-tasking.
• Self-motivated with ability to take initiative.
• Maintain a strong customer focus and knowledge of current fashion trends.

Responsibilities

• Oversee all salesfloor and stockroom operations, ensuring excellent customer service and seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and exemplify company culture and values.

Skills

Store management

Staff development

Customer service

Leadership

Communication

Interpersonal skills

Talent development

Brand presentation

Problem solving

Attention to detail

Multi-tasking

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Store Manager to lead a busy Maryland store, overseeing staffing, training, and development of both part-time and full-time teams to deliver outstanding customer experiences.

You will drive store operations, inventory, scheduling, and brand standards while coaching staff, managing assets, and partnering with leadership to grow sales and ensure a premier brand presentation.