Store Manager: Lead, Develop & Drive Store Performance

Ross Stores, Inc.; Rancho Santa Margarita (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Ross Stores, Inc. in Rancho Santa Margarita, CA, is seeking a Store Manager to lead all aspects of the store’s operations, drive sales, manage stock, schedule staff, and maintain a friendly, easy-to-shop environment.

You will recruit and train associates, develop leadership, ensure compliance with policies, control expenses, and uphold safety standards while delivering exceptional customer service. The role requires 5+ years of retail management, strong leadership, English fluency, and

Qualifications

• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
• Fluency in English.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Skills

Store management

Leadership

Customer service

English fluency

Job description

Ross Stores, Inc. in Rancho Santa Margarita, CA, is seeking a Store Manager to lead all aspects of the store’s operations, drive sales, manage stock, schedule staff, and maintain a friendly, easy-to-shop environment.

You will recruit and train associates, develop leadership, ensure compliance with policies, control expenses, and uphold safety standards while delivering exceptional customer service. The role requires 5+ years of retail management, strong leadership, English fluency, and