Store Manager: Lead Customer Experience & Growth

LensCrafters

Round Rock (TX)

On-site

USD 60,000 - 85,000

Full time

4 days ago

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Job summary

LensCrafters in Round Rock, TX is seeking a Store Manager to lead daily operations, drive sales, and deliver exceptional customer experiences in a fast-paced eyewear environment. You will coach a diverse team, analyze store KPIs, collaborate with optometrists, and ensure flawless execution of brand standards while maintaining a safe, welcoming store atmosphere.

Competitive total rewards and bonus potential are provided.

Qualifications

High School graduate or equivalent.
4+ years of management/supervisory experience.
Knowledge of store operations and processes.
Strong influencing and negotiating skills.
Team building and management skills.
Knowledge of optical theory and merchandise.
Strong communication and listening skills.
Sales skills and basic math proficiency.
Familiarity with cash registers and computing devices.
Ability to manage time under deadlines.

Responsibilities

Ensure unsurpassed Customer Service.
Provide training and coaching to the team.
Analyzes reporting to improve store KPIs.
Attracts and hirers highly engaged team.
Partners with the Doctor of Optometry to elevate customer experience and drive store KPIs.
Takes pride in the store and guides team to execute operational, inventory, and visual tasks to guidelines.
Ensures all Company approved safety programs are implemented and maintained.