Store Manager: Lead, Coach & Elevate Customer Experience

Men's Wearhouse; Newport News (VA); On-site; USD 64,000 - 73,000; Full time

Job summary

Men's Wearhouse in Newport News, VA is seeking a Store Manager to lead the team toward sales and service goals through coaching, hiring, and training, delivering an exceptional customer experience. The role emphasizes building a high-performing team, operational excellence, and brand integrity.

You will drive store performance, manage recruiting and scheduling, and collaborate with regional leadership to maximize growth and profitability while maintaining high standards of customer care.

Qualifications

• 3+ years’ experience leading retail teams.
• Excellent written and verbal communication skills.
• Proven ability to recruit, hire, and train store staff.

Responsibilities

• Lead store team to achieve sales, service, and operational goals.
• Provide active coaching to improve performance and customer experience.
• Recruit, hire, and train store staff to standards.
• Ensure schedules, store operations, and brand guidelines are followed.
• Collaborate with regional leadership to drive growth.

Skills

Retail leadership

Team development

Communication skills

Tech proficiency

POS system proficiency

Tools

Microsoft Office

Job description

Men's Wearhouse in Newport News, VA is seeking a Store Manager to lead the team toward sales and service goals through coaching, hiring, and training, delivering an exceptional customer experience. The role emphasizes building a high-performing team, operational excellence, and brand integrity.

You will drive store performance, manage recruiting and scheduling, and collaborate with regional leadership to maximize growth and profitability while maintaining high standards of customer care.