Store Manager – Lead a Vibrant Store (Putney, Flexible)

Oliver Bonas; Putney (VT); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Generous employee discount

Private Medical

Pension plan

Annual discretionary bonus

Refer a Friend incentive

Flexible holiday

Wellbeing support

Free refreshments in store

Discounted OB products

Job summary

Oliver Bonas in Putney is seeking a Store Manager to lead the team and drive store success. You will motivate staff, manage KPIs, and deliver exceptional customer service while reporting to the Area Manager. The role offers a flexible hours contract and a chance to shape a vibrant store environment.

Key responsibilities include leading performance reviews, setting SMART goals, and ensuring adherence to OB standards. An energetic, friendly, and proactive leader is essential.

Qualifications

• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Kind, helpful and considerate towards customers and team members.
• Provide a great experience to every customer delivering on service expectations.
• Lead by example to ensure your team delivers exceptional customer experiences.
• Be genuine with customers by creating a warm, inclusive atmosphere.
• Excellent organizational and multi-tasking abilities.
• Commercial awareness.
• Ambition, resourcefulness and willingness to learn more.

Responsibilities

• Analyse a variety of reports to measure the store and team success.
• Work with KPIs to evaluate store performance and development areas.
• Provide exceptional leadership and guidance to all team members.
• Conduct progress meetings and appraisals with SMART goals.
• Communicate development/training needs to Area Manager and People Advisor.
• Provide a great experience to every customer delivering on our service expectations.
• Ensure exemplary customer service is delivered by the team at all times.
• Ensure the team adheres to OB operational standards.
• Maintain approachable yet authoritative written and verbal communication.

Skills

Team management

Positive energy

Customer focus

Service excellence

Leadership

People skills

Organization

Commercial awareness

Growth mindset

Job description

Oliver Bonas in Putney is seeking a Store Manager to lead the team and drive store success. You will motivate staff, manage KPIs, and deliver exceptional customer service while reporting to the Area Manager. The role offers a flexible hours contract and a chance to shape a vibrant store environment.

Key responsibilities include leading performance reviews, setting SMART goals, and ensuring adherence to OB standards. An energetic, friendly, and proactive leader is essential.