Store Manager

Oliver Bonas; Putney (VT); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Generous employee discount

Private Medical

Pension plan

Annual discretionary bonus

Refer a Friend incentive

Flexible holiday

Wellbeing support

Free refreshments in store

Discounted OB products

Job summary

Oliver Bonas in Putney is seeking a Store Manager to lead the team and drive store success. You will motivate staff, manage KPIs, and deliver exceptional customer service while reporting to the Area Manager. The role offers a flexible hours contract and a chance to shape a vibrant store environment.

Key responsibilities include leading performance reviews, setting SMART goals, and ensuring adherence to OB standards. An energetic, friendly, and proactive leader is essential.

Qualifications

• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Kind, helpful and considerate towards customers and team members.
• Provide a great experience to every customer delivering on service expectations.
• Lead by example to ensure your team delivers exceptional customer experiences.
• Be genuine with customers by creating a warm, inclusive atmosphere.
• Excellent organizational and multi-tasking abilities.
• Commercial awareness.
• Ambition, resourcefulness and willingness to learn more.

Responsibilities

• Analyse a variety of reports to measure the store and team success.
• Work with KPIs to evaluate store performance and development areas.
• Provide exceptional leadership and guidance to all team members.
• Conduct progress meetings and appraisals with SMART goals.
• Communicate development/training needs to Area Manager and People Advisor.
• Provide a great experience to every customer delivering on our service expectations.
• Ensure exemplary customer service is delivered by the team at all times.
• Ensure the team adheres to OB operational standards.
• Maintain approachable yet authoritative written and verbal communication.

Skills

Team management

Positive energy

Customer focus

Service excellence

Leadership

People skills

Organization

Commercial awareness

Growth mindset

Job description

Store Manager

Company: Oliver Bonas

Salary: £35,000 to £35,000 a year

Hours: Full-time

Location: Putney, SW15 1TW

Job type: Permanent

Posting date: 26 Oct 2026

Closing date: 24 Nov 2026

Summary

We are looking for a Store Manager to join Team OB in our Putney store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly.

About us

At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work.

Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.

Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.

Responsibilities

• Analyse a variety of reports to measure the success of the store and team.
• Work with KPIs to evaluate the store’s performance and identify development areas.
• Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store’s objectives are being met.
• Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards.
• Communicate any development/training issues that are identified to the Area Manager and People Advisor.
• Provide a great experience to every customer delivering on our service expectations.
• Ensure exemplary customer service is delivered by the team at all times.
• Make sure the team always adhere to OB operational standards.
• Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.

Benefits

• Generous employee discount up to 60% off all OB products
• Free access to our 24 hour employee assistance programme with Optima Health – offering financial, emotional and vocational support
• Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
• Annual discretionary profit related bonus scheme
• Free membership for our Westfield Health Cash Plan or Private Medical
• Auto-enrolment into our pension plan
• Refer a Friend incentive
• Enhanced maternity, paternity, adoption and shared parental leave
• Equity, Diversity and Inclusivity Voice network and EDI team
• Mental Health First Aider support
• Education and support through our 360L eLearning platform
• Free refreshments and treats in store

What we look for

• Experience in team management.
• Positivity, vibrancy and ready to take on anything.
• Someone who is kind, helpful and considerate towards customers and team members alike.
• Provide a great experience to every customer delivering on our service expectations.
• Lead by example to ensure your team deliver exceptional customer experiences.
• Be genuine with customers by creating a warm, inclusive, comfortable atmosphere through the store.
• Exceptional organisation skills and natural multi-tasking ability.
• Commercial awareness.
• Ambition, resourcefulness and someone who’s looking for opportunities to learn more.

Proud member of the Disability Confident employer scheme