Store Manager: Lead a Legendary Team & Drive Sales

Hot Topic; Kahului (HI); On-site; USD 32,000 - 39,000; Full time

Job summary

Hot Topic in Kahului, Hawaii seeks a Store Manager to lead the store in achieving sales targets and developing a high-performing team. You will recruit, train, and mentor staff while delivering exceptional customer service in a fast-paced retail environment.

You will drive engagement through social media, clienteling, and promotional launches, ensuring operational excellence and adherence to policies. This role rewards leadership and a passion for pop culture.

Qualifications

• At least 1-2 years of retail store management experience and team leadership.
• High school diploma or GED required; a degree is a plus.
• Retail is fast-changing and you thrive on curveballs.
• Open-minded about pop culture fandoms and music trends.
• Physical ability to handle merchandise up to 50 pounds.

Responsibilities

• Achieve the store's sales plan and comp goals.
• Recruit, develop, and retain a collaborative, passionate team.
• Engage customers and build buzz via social media and clienteling.
• Lead an operationally sound store with structure, delegation, and autonomy.
• Monitor shrink, payroll hours, scheduling, and external factors.
• Communicate trends and feedback with retail leadership and HQ.
• Run sales reports and use data to guide strategy.
• Merchandise the store using planograms and launch promos on time.
• Mentor and recognize staff to build bench strength.

Skills

Communication

Recruiting

Operations

Leadership

Education

High school diploma or GED

Job description

Hot Topic in Kahului, Hawaii seeks a Store Manager to lead the store in achieving sales targets and developing a high-performing team. You will recruit, train, and mentor staff while delivering exceptional customer service in a fast-paced retail environment.

You will drive engagement through social media, clienteling, and promotional launches, ensuring operational excellence and adherence to policies. This role rewards leadership and a passion for pop culture.