Store Leader: Drive Sales, Build Elite Team, Wow Customers

Hot Topic; Hilo (HI); On-site; USD 32,000 - 39,000; Full time

Job summary

Hot Topic in Hawaii seeks a Store Manager to lead our mall location and bring fandom to life. You’ll drive sales, recruit and develop a passionate team, and deliver outstanding customer service while inspiring your staff to perform at their best.

You’ll mentor staff, manage scheduling and operations, monitor shrink and payroll, and communicate with regional leaders. The role offers hourly pay between $22.75 and $28.45, with pay determined by education, location, and experience.

Qualifications

• Minimum 1–2 years of retail store management experience.
• Strong communication and team-building abilities.
• Ability to analyze sales data and translate into action.

Responsibilities

• Ensure store achieves the sales plan and comp goals.
• Recruit, develop, and retain a collaborative and passionate team.
• Lead engagement through social media, store apps, and clienteling.
• Maintain an operationally sound store with structure, delegation, and autonomy.
• Monitor shrink, payroll hours, schedules and external factors affecting business.
• Communicate with retail leadership and HQ on trends and feedback.
• Run sales reports and use data to guide strategy to hit targets.
• Mentor staff, provide recognition and ongoing feedback.

Skills

Store management

Team leadership

Sales & targets

Recruiting & development

Customer service

Education

High school diploma or GED

Job description

Hot Topic in Hawaii seeks a Store Manager to lead our mall location and bring fandom to life. You’ll drive sales, recruit and develop a passionate team, and deliver outstanding customer service while inspiring your staff to perform at their best.

You’ll mentor staff, manage scheduling and operations, monitor shrink and payroll, and communicate with regional leaders. The role offers hourly pay between $22.75 and $28.45, with pay determined by education, location, and experience.