Store Manager: Lead a High-Performing Team

Victra; McPherson (KS); Hybrid; USD 16,000 - 23,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision Ins

Paid Maternity Leave

401K Match

Tuition Reimbursement

Fifty percent off Verizon Service

Referral Bonus

Frequent Contests

Career Advancement Opportunities

Job summary

Victra is the largest Verizon Authorized Retailer in the United States. As a Store Manager, you shape our guest experience by coaching your team to deliver their best to Every Guest, Every Time.

You will drive high-performance results in a fast-paced environment and lead day-to-day operations with a strong focus on customer and employee experience. This hourly role includes training, leadership calls, and ongoing coaching to meet store and personal sales targets.

Qualifications

• Background in customer service within retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in Customer Service or leadership role.
• Management experience in a commission-based sales environment.
• Proven history of achieving challenging team and individual sales goals.
• Set goals, evaluated performance, and developed a high performing team.
• Legally authorized to work in the United States.

Responsibilities

• Driving personal sales by following our EGET sales process.
• Leading your team by resolving customer issues and assisting with customer transactions.
• Taking directions from District Manager on day-to-day operations.
• Setting and sharing daily/weekly/monthly goals with sales teams.
• Providing your team with training and mentoring to deliver outstanding customer experience by handling customer flow and store traffic and resolving customer escalations in timely manner as per company standards
• Identifying any selling skill gaps, then building and implementing development plans to help the team meet and exceed sales metrics and quota assignments.
• Running store operations – analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance, opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.
• Monitoring inventory by restocking shelves with products, maintaining device security, and managing the cleanliness of the store.
• Leading store merchandising and planogram compliance in accordance with company expectations.
• Completing store opening and closing activities.
• Collective responsibility on attaining store targets daily/weekly/monthly.

Skills

Customer service

Leadership

Sales goals

Team development

Coaching

Communication

Education

High school diploma or GED

Job description

Victra is the largest Verizon Authorized Retailer in the United States. As a Store Manager, you shape our guest experience by coaching your team to deliver their best to Every Guest, Every Time.

You will drive high-performance results in a fast-paced environment and lead day-to-day operations with a strong focus on customer and employee experience. This hourly role includes training, leadership calls, and ongoing coaching to meet store and personal sales targets.