Store Manager: Lead a High-Impact Coffee Team

Peet's Coffee, Inc.; Northern (KY); Hybrid; USD 70,000 - 78,000; Full time

Benefits offered by this job

Bonus program eligibility (monthly)

401k with matching

Medical, dental and vision

Employee Assistance program

Paid vacation and holidays

Free coffee/tea beverages and employee

Employee discount

Job summary

Peet’s Coffee, Inc. is seeking a Store Manager to lead a team that delivers outstanding customer service and strong sales while managing inventory, scheduling, cash handling, and performance coaching.

We offer competitive pay with monthly bonus eligibility, 401k with matching, medical/dental/vision, paid vacation/holidays, and employee discounts on coffee and baked goods. Expect a 40-hour work week with varied shifts and opportunities for growth.

Qualifications

• 3 years management/supervisory experience within the service, food industry or equivalent related experience and training in related industry.
• Required to maintain open availability and follow management scheduling guidelines working 40 hours per week.
• Must be able to comply with Peet's Employment of Minors policies, supervise and work with and among minors.
• Must be legally eligible to work in the country where this job is located.
• Must be at least 18 years of age or older.
• Perform various physical tasks during the work shift.

Responsibilities

• Lead and inspire a team by fostering a culture of accountability, growth, and high performance to deliver outstanding service, drive sales and achieve financial goals.
• Drive financial and operational results by executing business plans, managing inventory, cash handling, and analyzing reporting to identify opportunities for growth and cost control.
• Create a positive and productive work environment by building trust, recognizing achievements, and encouraging open communication, engagement, and collaboration to support strong employee retention.
• Recruit, train, and develop a high-performing team, and drive accountability by providing ongoing coaching, feedback and performance management.
• Embrace continuous improvement, ensuring high standards of coffeebar operations including cleanliness, organization, product quality, staffing, and compliance with all safety and labor laws.
• Utilize Peet’s tools to effectively schedule, deploy, and manage staffing to meet productivity, speed, and service goals - creating seamless customer experiences during every visit.
• Demonstrate sound judgement, effective change management, problem-solving and de-escalation skills in a fast-paced work environment.

Skills

Management experience

Supervisory experience

Customer service

Job description

Peet’s Coffee, Inc. is seeking a Store Manager to lead a team that delivers outstanding customer service and strong sales while managing inventory, scheduling, cash handling, and performance coaching.

We offer competitive pay with monthly bonus eligibility, 401k with matching, medical/dental/vision, paid vacation/holidays, and employee discounts on coffee and baked goods. Expect a 40-hour work week with varied shifts and opportunities for growth.