Store Manager – Lead a Fast, Fresh & Friendly Retail Team

High's; Perry Hall, Northern (MD, KY); Hybrid; USD 48,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

401k with company match

Paid Time Off

Sick Leave

Tuition Reimbursement

Job summary

High’s of Baltimore seeks a results-driven Store Manager for Store 7 in Perry Hall, MD. You will lead daily operations, drive profitability, manage inventory, and maintain a positive customer experience in line with our Fast, Fresh & Friendly brand.

Responsibilities include recruiting and coaching staff, scheduling, training, and reporting on sales and KPIs. The role requires strong leadership, excellent communication, and a focus on compliance with policies and safety guidelines.

Qualifications

• Previous retail management experience, preferably in convenience retail.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal abilities.
• Analytical and problem-solving skills.
• Experience in convenience retail operations and industry trends, preferred.
• Proficiency in using business software and tools.

Responsibilities

• Oversee and manage daily operations, including inventory management, stock ordering, pricing, and visual merchandising.
• Actively recruit, train, schedule, and supervise store employees, providing guidance, motivation, and support to enhance their performance.
• Foster a culture of exceptional customer service, address customer inquiries or complaints, and ensure a positive shopping experience.
• Ensure the store complies with company policies, procedures, and legal requirements, including safety and security regulations.
• Prepare and submit daily, weekly, and monthly reports on sales, inventory, and other key performance indicators to track progress and identify areas for improvement.

Skills

Retail management

Leadership

Communication

Analytical thinking

Retail operations

Software proficiency

Job description

High’s of Baltimore seeks a results-driven Store Manager for Store 7 in Perry Hall, MD. You will lead daily operations, drive profitability, manage inventory, and maintain a positive customer experience in line with our Fast, Fresh & Friendly brand.

Responsibilities include recruiting and coaching staff, scheduling, training, and reporting on sales and KPIs. The role requires strong leadership, excellent communication, and a focus on compliance with policies and safety guidelines.