Store Manager: Lead a Fandom-Driven, Customer-Obsessed Team

BoxLunch; Chattanooga (TN); On-site; USD 52,000 - 75,000; Full time

Job summary

BoxLunch is seeking a Store Manager to lead the store toward achieving sales targets and provide exceptional customer service in a mall setting. You will recruit, develop, and manage a high-performing team while leveraging social engagement and clienteling to build loyalty and drive growth.

As the store leader, you will ensure operational excellence, monitor shrink and scheduling, and partner with HQ on trends and feedback.

Qualifications

• 1–2 years of retail store management experience leading teams to success.
• 18+ years of age to join the team.
• High school diploma or GED; degree considered a plus.

Responsibilities

• Achieve store sales plan and comp sales goals.
• Recruit, develop, and retain a collaborative, passionate team.
• Drive customer engagement through social media, store apps, and clienteling.
• Maintain an operationally sound store with structure, delegation and customer first selling practices.
• Monitor shrink, payroll hours, schedules, and external factors affecting business.
• Communicate trends and feedback with retail leadership and HQ.
• Run sales reports and use data to guide strategy to hit targets.
• Merchandise the store and execute promos on time.
• Mentor and recognize staff to build a bench of talent.

Skills

Retail store management

Communication

Recruiting

Operations

Merchandising

Scheduling

Education

High school diploma or GED

Tools

POS systems

Store web applications

Job description

BoxLunch is seeking a Store Manager to lead the store toward achieving sales targets and provide exceptional customer service in a mall setting. You will recruit, develop, and manage a high-performing team while leveraging social engagement and clienteling to build loyalty and drive growth.

As the store leader, you will ensure operational excellence, monitor shrink and scheduling, and partner with HQ on trends and feedback.