Store Manager: Lead a Dynamic Music Retail Team

Music & Arts; Dublin (CA); On-site; USD 70,000 - 105,000; Full time

Job summary

Guitar Center is seeking a Store Manager in the United States to lead all aspects of the retail operation. You will drive revenue, mentor staff, and ensure exceptional customer experiences while upholding our culture of integrity and inclusivity.

The role requires hands-on leadership and the ability to manage busy, high-urgency environments. Responsibilities include hiring and developing managers and associates, scheduling to forecasted sales, and maintaining merchandising standards.

Qualifications

• 4+ years of experience operating/managing in similar environments.
• 2+ years of supervisory or management experience leading teams.
• Intermediate proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Must be able to work weekends, holiday, and evenings.
• Must be able to lift up to 30 lbs.
• Up to 5% domestic travel to attend meetings and trainings.

Responsibilities

• Achieve revenue and EBITDA targets while managing P&L.
• Recruit, interview and hire managers and associates.
• Train, mentor, and develop staff to reach potential in a growing company.
• Hiring responsibilities included but not limited to; utilizing internal recruitment system, attending hiring events, and creating pipeline for all associate level roles.
• Ensure the proper staffing and coverage is in place through correct scheduling to forecasted sales.
• Building strategies to maintain positive Customer Satisfaction scores.
• Maintain company and store merchandising standards, overseeing efforts to consistently present an organized, clean, and fun in-store experience.
• Maintain and foster an inclusive environment.
• Additional duties as assigned.

Skills

Leadership

People management

Customer service

Time management

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Guitar Center is seeking a Store Manager in the United States to lead all aspects of the retail operation. You will drive revenue, mentor staff, and ensure exceptional customer experiences while upholding our culture of integrity and inclusivity.

The role requires hands-on leadership and the ability to manage busy, high-urgency environments. Responsibilities include hiring and developing managers and associates, scheduling to forecasted sales, and maintaining merchandising standards.