Store Manager: Grow Revenue & Lead a Creative Team

Guitar Center Inc.; Dublin (CA); On-site; USD 70,000 - 105,000; Full time

Job summary

Guitar Center seeks a Store Manager to oversee all facets of the retail operation, lead a team and drive revenue while maintaining EBITDA targets. You will recruit, train and mentor staff, manage scheduling, and ensure exceptional customer service and merchandising standards across the store.

The role requires 4+ years in similar environments, 2+ years in supervision, and ability to work weekends and travel up to 5%. Proficiency in Microsoft Office is expected; Bachelor's Degree preferred.

Qualifications

• 4+ years of experience operating/managing in similar environments.
• 2+ years of supervisory or management experience leading teams.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Must be able to work weekends, holidays, and evenings.
• Must be able to lift up to 30 lbs.
• Up to 5% domestic travel to attend meetings and trainings.

Responsibilities

• Achieve revenue and EBITDA targets while managing P&L.
• Recruit, interview and hire managers and associates.
• Train, mentor, and develop staff to reach potential in a growing company.
• Hiring responsibilities including internal recruitment system, attending events, and creating pipelines for all associate roles.
• Ensure proper staffing and coverage through scheduling to forecasted sales.
• Build strategies to maintain positive Customer Satisfaction scores.
• Maintain merchandising standards and an organized, fun in-store experience.
• Maintain and foster an inclusive environment.
• Additional duties as assigned.

Skills

Leadership

Customer focus

Organizational skills

Performance management

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Guitar Center seeks a Store Manager to oversee all facets of the retail operation, lead a team and drive revenue while maintaining EBITDA targets. You will recruit, train and mentor staff, manage scheduling, and ensure exceptional customer service and merchandising standards across the store.

The role requires 4+ years in similar environments, 2+ years in supervision, and ability to work weekends and travel up to 5%. Proficiency in Microsoft Office is expected; Bachelor's Degree preferred.