Retail Store Manager - Lead Sales & Service

Guitar Center Inc.; Statesville (NC); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401K with company match

Paid time off (sick/holiday/vacation)

Employee discount program

Tuition reimbursement options

Job summary

Guitar Center Inc. is seeking a Retail Store Manager to run day-to-day sales and operations while upholding excellent customer service standards. The role includes coaching a sales team, monitoring finances and inventory, and ensuring in-store displays and product availability.

Responsibilities include payroll oversight, hiring/training store staff, and managing institutional sales/rental tasks. The position also focuses on promoting Music & Arts lessons and delivering outstanding customer

Qualifications

• High School Diploma or Equivalent.
• 2 years of relevant work experience.
• 3-5 years retail experience.
• Musical experience and interest.

Responsibilities

• Manage Sales team by coaching, counseling, advice, support, motivation or any information needed in order to help and meet their sales objectives.
• Stay current on financial data, inventory, and other statistics.
• Be sure that all products in the store are available for purchase and displayed appropriately.
• Oversee and manage payroll, recruiting, hiring and training of store employees.
• Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned.
• Promote the Music & Arts lesson program and assist teachers.
• Demonstrate outstanding customer service to each and every customer.
• Additional duties as assigned.

Skills

Coaching

Team leadership

Customer service

Sales

Education

High School Diploma or Equivalent

Job description

Guitar Center Inc. is seeking a Retail Store Manager to run day-to-day sales and operations while upholding excellent customer service standards. The role includes coaching a sales team, monitoring finances and inventory, and ensuring in-store displays and product availability.

Responsibilities include payroll oversight, hiring/training store staff, and managing institutional sales/rental tasks. The position also focuses on promoting Music & Arts lessons and delivering outstanding customer