Store Manager: Lead a Customer-First Team to Shine

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; Moosic (Lackawanna County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Optional medical, dental, and vision

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts + sister brands

Job summary

White House Black Market is seeking a Store Manager in Moosic, PA. Lead a retail team to deliver a seamless, personalized customer experience that reflects our hospitality culture. Own store performance while coaching associates to meet sales goals.

The role requires 5+ years in retail management (2+ years as Store Manager), flexibility to work nights, weekends, and holidays, and a proactive ownership mindset to drive business results.

Qualifications

• Must be at least 18 years old.
• 5+ years of retail management experience required; 2 of those years in a Store Manager position.

Responsibilities

• Define a clear vision and strategy to prioritize a customer-centered culture, drive operational excellence, and deliver business results.
• Hire, develop and coach an effective retail team to deliver a customer-centered experience.
• Take ownership of the store’s financial performance; manage payroll and schedules; and achieve sales goals.
• Lead the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best.
• Use store reporting to proactively create action plans to improve metrics and run the business effectively.
• Maintain a visually inspiring store environment that reflects brand standards.
• Actively share brand priorities, initiatives, and messages with store teams.
• Ensure compliance with all policies, guidelines, and business practices.
• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Skills

Passion for brand

Ownership mindset

Leadership

Communication skills

Business acumen

Reporting & analytics

People management

Job description

White House Black Market is seeking a Store Manager in Moosic, PA. Lead a retail team to deliver a seamless, personalized customer experience that reflects our hospitality culture. Own store performance while coaching associates to meet sales goals.

The role requires 5+ years in retail management (2+ years as Store Manager), flexibility to work nights, weekends, and holidays, and a proactive ownership mindset to drive business results.