Retail Sales Lead: Inspire Teams & Delight Customers

White House Black Market; Moosic (Lackawanna County); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Employee discounts

Professional development

Community involvement

Job summary

White House Black Market in Moosic, PA is seeking a Sales Lead to partner with store leaders, supervise the team, and uphold brand standards. You will set the tone for a welcoming, customer-centered environment that focuses on personalized experiences and hospitality.

You will influence daily operations, coach staff, manage schedules, and ensure merchandise readiness. A strong customer focus and 18+ availability are essential for success in this role.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Flexible availability — including nights, weekends, and holidays.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management experience

Customer service

Communication

Team leadership

Tools

POS system

Job description

White House Black Market in Moosic, PA is seeking a Sales Lead to partner with store leaders, supervise the team, and uphold brand standards. You will set the tone for a welcoming, customer-centered environment that focuses on personalized experiences and hospitality.

You will influence daily operations, coach staff, manage schedules, and ensure merchandise readiness. A strong customer focus and 18+ availability are essential for success in this role.