Assistant Store Manager: Community Retail Leader

Goodwill of Southwestern Pennsylvania; North Dakota; On-site; USD 25,000 - 26,000; Full time

Job summary

The Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking an Assistant Store Manager to support the Store Manager in daily retail operations and deliver exceptional customer service. You will lead staff, ensure sales goals are met, and maintain a welcoming and organized store environment.

Qualifications include a high school diploma or equivalent and at least 1 year of management experience; internal candidates may qualify with 6 months as a Goodwill Team Leader.

Qualifications

• High school diploma or equivalent and 1 year of management experience.
• Internal candidates: High school diploma or equivalent and 6 months of experience in the Goodwill Team Leader role.
• Candidates must provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH).

Responsibilities

• Provide leadership and direction to staff, program participants, donors, and customers to achieve production and quality goals, meet sales expectations, and ensure the store/ outlet operates efficiently.
• Adhere to organizational policies and procedures required of retail staff, so that retail operations reflect a positive internal and external appearance.
• Possess excellent oral/written communication, organizational, management, and problem-solving skills and demonstrate attention to detail and customer service.

Skills

Leadership

Customer service

Team supervision

Education

High school diploma or equivalent

Job description

The Goodwill of Southwestern Pennsylvania and North Central West Virginia is seeking an Assistant Store Manager to support the Store Manager in daily retail operations and deliver exceptional customer service. You will lead staff, ensure sales goals are met, and maintain a welcoming and organized store environment.

Qualifications include a high school diploma or equivalent and at least 1 year of management experience; internal candidates may qualify with 6 months as a Goodwill Team Leader.