Store Manager | Lead a Caring, Growth‑Focused Team

Carter's; Florence (SC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Brand discount 30%

Health benefits

Paid time off

Job summary

Carter’s, Inc. is seeking a Store Manager in Florence, SC to lead and coach a team, delivering exceptional customer experiences across our baby and young children lines. You’ll drive sales, merchandising, and store operations while fostering an inclusive, growth-oriented culture.

You will develop talent, manage payroll and budgets, and analyze KPIs to improve performance. A strong focus on leadership and customer service will help you build loyalty and a thriving store environment.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team.
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement.
• Grow leaders through providing direction, delegation, and investing in their development.
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program.
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit.
• Execute Company’s direction on merchandising and operations; manage payroll and budgets.
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results.
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available.
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Retail management

Leadership

Customer service

Staff development

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s, Inc. is seeking a Store Manager in Florence, SC to lead and coach a team, delivering exceptional customer experiences across our baby and young children lines. You’ll drive sales, merchandising, and store operations while fostering an inclusive, growth-oriented culture.

You will develop talent, manage payroll and budgets, and analyze KPIs to improve performance. A strong focus on leadership and customer service will help you build loyalty and a thriving store environment.