Store Manager - Las Vegas, Crystals

RIMOWA GmbH; Las Vegas (NV); Hybrid; USD 70,000 - 90,000; Full time

Job summary

RIMOWA Las Vegas invites a Store Manager to lead a high-performing luxury retail team, delivering extraordinary client relations, deep product knowledge, and proactive outreach to grow the brand footprint.

The role emphasizes achieving sales targets, coaching staff, optimizing inventory, and executing events while maintaining premium service standards. Evening, weekend, and holiday availability is required to support peak periods.

Qualifications

• Minimum 5 years of luxury retail management experience.
• Proven ability to drive sales, manage events and collaborate with marketing.
• Strong leadership to develop a cohesive team.

Responsibilities

• Achieve store sales goals and financial targets.
• Train team in selling techniques and product knowledge.
• Analyze store performance and implement improvements.
• Provide exceptional service for a luxury brand and cultivate clients.
• Act as RIMOWA brand ambassador in the community.

Skills

Retail management

Sales leadership

Customer service

Team coaching

Merchandising

Inventory control

Education

High School diploma or equivalent

Tools

POS systems

Excel

Job description

The RIMOWA Store Manager is responsible for the overall achievement of store business objectives. The Store Manager must provide leadership and manage a team toward generating sales through exceptional client relations, product knowledge and outreach initiatives while acting as a brand ambassador for RIMOWA.

Job responsibilities

JOB RESPONSIBILITIES

Sales and Client Relations

• Achieve store sales goals and other financial targets
• Provide training for team in selling techniques and product knowledge
• Analyze store performance, identifying problems and crafting solutions. This includes monitoring and understanding sales reports and financial statements
• Demonstrate the highest level of service for a luxury brand, mentor team on service standards and assist in the cultivation of new and existing clients
• Act as a brand ambassador of RIMOWA, play an active role in the community and seek outreach/networking opportunities

Stock and Inventory Management

• Communicate with leaders to ensure inventory meets business needs
• Manage all repair processes in coordination with RIMOWA policy and procedures while providing exceptional customer service
• Conduct inventory counts, manage RTV’s and overall stock movement
• Ensure accurate and efficient receipt and transfer of all goods
• Execute well organized inventory counts

Team Management

• Attract and recruit successful sales associates capable of being promoted into managerial positions
• Coach the sales team on performance, provide professional development, and nurture corporate culture
• Motivate the sales team through the creation of a fun work environment
• Implement RIMOWA’s clienteling practices to build each team member’s business and overall store performance

Store Operations

• Maintain operation of all POS functions to ensure accurate store reporting
• Maintain store payroll in accordance with overall store budget
• Create sales/marketing reports using Excel and Cedig.
• Manage facilities and operational costs
• Other ad hoc projects as determined by management
• Merchandise the store and execute window displays in accordance with company directives for collections
• Maintain all display fixtures, lighting and marketing material

Profile

PROFILE:

• Completion of a High School diploma or equivalent
• Must possess at least 5 years’ experience in retail management with a luxury brand
• Proven ability to drive sales from start-up, execute events and work in concert with marketing
• Talent for managing and developing a cohesive team
• Required to lift boxes up to 20lbs repeatedly
• Able to work evenings, weekends and holidays