Store Manager: Inspire Teams, Elevate Customer Experience

Foot Locker, Inc.; Santa Barbara (CA); On-site; USD 1,300 - 1,600; Full time

Benefits offered by this job

Employee discount 30-50%

Paid time off

Parental leave

Health, dental & life coverage

Development opportunities

Job summary

Foot Locker, Inc. in Santa Barbara is seeking a store manager to lead a team and deliver an exceptional in-store customer experience. You will drive recruiting, training, service, and daily operations to maximize sales and profitability.

The role requires proven leadership in a customer-facing setting, strong analytics, and the ability to adapt to omni-channel retail demands. Flexible schedules including nights and weekends are expected.

Qualifications

• Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results from interacting with customers and athletic products.
• Resourceful and versatile in responding to changing demands in a rapidly changing omni-channel retail environment.
• Strong cognitive and mathematical skills, including problem analysis and financial analysis.
• High level of ethics, values, integrity, and trust.
• Flexible availability – including nights, weekends, and holidays.

Responsibilities

• Coaching and motivating your team to inspire top performance and an exceptional customer experience.
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations.
• Execute plans to drive key performance indicators to maximize profitability.
• Enhance brand loyalty by empowering team to create a natural and personable experience for customers.
• Act as a partner between customers, sales associates, store leadership and corporate business partners.
• Maintains a high level of customer focus and leads by example with clear and engaging communication.
• Ensures visual directives and standards are maintained.
• Passion for teaching associates product knowledge and how to apply their learnings to the customer experience.

Skills

Leadership

Customer service

Sales

Analytics

Ethics

Flexible hours

Job description

Foot Locker, Inc. in Santa Barbara is seeking a store manager to lead a team and deliver an exceptional in-store customer experience. You will drive recruiting, training, service, and daily operations to maximize sales and profitability.

The role requires proven leadership in a customer-facing setting, strong analytics, and the ability to adapt to omni-channel retail demands. Flexible schedules including nights and weekends are expected.