Store Manager - Independence Center

Pandora A/S; Independence (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

Pandora A/S seeks a passionate Store Manager to lead its team in Independence, Missouri. This role emphasizes customer engagement, team leadership, and achieving sales goals in a dynamic retail environment. Candidates should have a proven track record in retail management and excellent communication skills.

Benefits

401K Plan

Medical, Dental, and Vision Benefits

Paid Time Off including Vacations and Holidays

Tuition Reimbursement

Product Discounts

Qualifications

• 3-5 years of experience as a Store Manager in high-performance retail.
• Experience in team recruitment and development.
• Ability to connect with customers and captivate audiences.

Responsibilities

• Engaging with customers and leading the sales team.
• Driving sales and meeting commercial targets.
• Coaching and developing Assistant Store Managers and Sales Associates.

Skills

Leadership

Communication

Analytical Thinking

Sales Management

Tools

Microsoft Office 365 Suite

Retail Point of Sale Systems

Job description

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As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product, taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream of coaching and inspiring the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Build loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire bringing the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations.
• Utilize your expertise across talent, brand, operations, and fan experience, ensuring the timely implementation of visual merchandising directives, operational processes, and talent development.
• All other duties as assigned.

Craft your career with us if you have:

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
• Developed a sense of care in your communication skills, both written and verbal.
• The ability to connect with people at all levels of the organization and charm and captivate an audience.
• Sharp business acumen, analytical thinking, and the ability to deliver positive results.
• Talent in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
• Knowledge of Microsoft Office 365 Suite and retail point of sale systems.
• Minimum age of 18 years and the ability to provide proof of identity and eligibility to work.
• A flexible work schedule that includes nights, weekends, and holidays, with the ability to stand for extended periods and lift 50+ pounds.

We Dare! We offer a robust compensation package including base salary + bonuses, and a 401K plan to help secure your financial future.

We Care! Pandora offers extensive benefits including Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, and product discounts.

We Dream! Pandora supports growth through learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.

We Deliver! PTO including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:

Pandora is the world's largest jewellery brand, specializing in accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, sharing stories and passions through meaningful jewellery. Pandora is committed to sustainability, using recycled silver and gold, and aims to halve greenhouse gas emissions by 2030. It is listed on Nasdaq Copenhagen, with 2024 revenue of DKK 31.7 billion (EUR 4.2 billion).

Pandora’s recruitment procedures are transparent and fair, encouraging applicants to refrain from including identity-related elements such as photos, marital status, and age.

About Pandora NAM:

The Pandora North America team in the USA & Canada includes over 115 employees in offices, logistics centers, and stores, with the USA being Pandora’s largest market, encompassing over 1,400 points of sale, including more than 420 concept stores.