Store Manager in Training

Insomnia Cookies; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a rapidly growing and nationally recognized company as a Store Manager in Training! This exciting role offers the chance to lead a dynamic team in a fun environment, ensuring excellent customer service and operational success. With competitive hourly compensation, comprehensive benefits, and opportunities for growth, you will play a key role in shaping the future of a beloved cookie brand. Enjoy perks like free cookies and a supportive team atmosphere as you embark on this rewarding career path.

Benefits

Market competitive hourly compensation

End-of-period store bonus eligibility

Comprehensive benefits

$25 monthly cellphone stipend

10 days paid vacation

2 paid Insomnia Personal Days

Job stability

Growth and promotion opportunities

Fun team environment

Free cookies with every shift

Qualifications

• 1+ years of supervisory experience in a restaurant or retail environment.
• Experience with Point of Sale systems and MS Office applications.

Responsibilities

• Supervise and train team members during shifts.
• Conduct initial interviews for potential new hires.
• Support inventory control and scheduling tasks.

Skills

Supervisory Experience

Customer Service

Point of Sale (POS) Systems

MS Office Proficiency

Interviewing Skills

Tools

Applicant Tracking Systems

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Temple Philadelphia, PA store located at 1394 Cecil B. Moore Ave, Philadelphia, PA 19122. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Our MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end-of-period store bonus
• Excellent comprehensive benefits starting the first day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control, and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Ensure all team members are upselling and providing excellent customer service

Desired skills/experience:

• At least 1 year of supervisory experience within a restaurant or retail store
• Experience conducting in-person interviews for hourly support staff
• Experience with Point of Sale (POS) systems
• Proficiency in MS Office, Word, and Applicant Tracking Systems
• Ability to work a 4-5 day work week with 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18 or older and legally eligible to work in the U.S.

About us:

Founded in a college dorm room by Seth Berkowitz, Insomnia Cookies has grown into a cult brand known for its warm, delicious cookies delivered all day and late into the night. With over 300 stores globally and a flagship in Philadelphia, we are revolutionizing the cookie game by "Imagining What’s Possible"!