Store Manager in Training (MIT)

Insomnia Cookies LLC; Broadway (VA); On-site; Full time

Job summary

An established industry player is seeking a Store Manager in Training to join their dynamic team. This role offers a unique opportunity to lead and develop a team in a fun and fast-paced environment. As a MIT, you will supervise daily operations, train new staff, and ensure exceptional customer service. With a competitive pay rate and a range of excellent benefits including medical, dental, and vision coverage, this position is ideal for individuals looking to grow in their careers. Join a rapidly expanding company that values its employees and offers exciting growth opportunities, all while enjoying free cookies during your shifts!

Benefits

Medical, Dental, Vision Benefits

Monthly Cellphone Stipend

Pet Insurance

Paid Vacation

Paid Sick Time Off

Job Stability

Growth Opportunities

Fun Team Environment

Free Cookies

Qualifications

• 1+ year experience in a supervisory role in restaurant or retail.
• Ability to conduct interviews and manage a team.

Responsibilities

• Supervise and train team members during shifts.
• Conduct interviews and support inventory control.

Skills

Supervisory Experience

Customer Service Excellence

Point of Sale (POS) Systems

MS Office

Interviewing Skills

Education

High School Diploma or equivalent

Tools

Applicant Tracking System

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT)at our brand new Seattle bakery located at 1519 Broadway Seattle, WA 98122! We are currently seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

OUR SWEET MIT PERKS & PAY:

• Pay rate starting at $23.00/hr.
• Eligibility for end of period store bonus
• Excellent comprehensive benefits (medical, dental, vision) that begin on the 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• Pet Insurance for your furry loved ones
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• 1 hour of paid sick time off for every 30 hours worked
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
• Lead new hourly staff onboarding and initial training.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence.
• Support Store Ops Manager with ordering, inventory control and scheduling.
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

Desired skills/experience:

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States