Store Manager in Training — Lead & Grow Retail Impact

Goodwill Industries International, Inc.; Hayward (CA); On-site; USD 100,000 - 120,000; Full time

Job summary

Goodwill of the San Francisco Bay is seeking a Sr. Retail Store Manager in Training (MIT) to complete an extensive training program and later lead a full-service retail store. You will manage operations, drive revenue, and mentor a team while ensuring excellent donor and customer service.

This role requires leadership, financial acumen, and a commitment to Goodwill’s mission. Upon program completion, you will assume store responsibility and oversee production, staff development, and budget

Qualifications

• Three or more years of experience leading 40+ FTEs in a high-volume thrift environment.
• Proven ability to generate revenue and achieve production goals.
• Strong understanding of financial metrics, reporting, and budget management.
• Proficient in Microsoft Office Suite.
• Ability to pass a background check; ability to speak and read English proficiently.
• High School Diploma or Equivalent preferred.

Responsibilities

• Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
• Maintain annual revenue expectation of $2.5M within assigned store.
• Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.
• Monitors product levels daily to achieve bottom line sales budget against targets.
• Ensures payroll costs and operating costs are managed to budget.
• Ensures Team Members deliver excellent customer service to donors and customers.
• Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.
• Partners with community businesses and organizations to promote Goodwill mission.
• Maintains regular and consistent in-person attendance.
• Serves as a Goodwill ambassador to the community.
• Transfers to different stores at any given moment due to business needs.
• Covers shifts at different stores at any moment due to business needs.
• Ensures that all Team Members are well-trained and fulfill their duties and responsibilities.

Skills

People leadership

Financial management

Budget management

Strategic planning

Communication

English proficiency

Education

High School Diploma or Equivalent preferred

Tools

Microsoft Office Suite

Job description

Goodwill of the San Francisco Bay is seeking a Sr. Retail Store Manager in Training (MIT) to complete an extensive training program and later lead a full-service retail store. You will manage operations, drive revenue, and mentor a team while ensuring excellent donor and customer service.

This role requires leadership, financial acumen, and a commitment to Goodwill’s mission. Upon program completion, you will assume store responsibility and oversee production, staff development, and budget