Store Manager in Training

CrossAmerica Partners LP; South Carolina; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the retail sector is seeking a motivated individual for the Store Manager in Training role. This position offers comprehensive training to develop essential skills for managing store operations effectively. You will gain hands-on experience in inventory management, customer service, and team leadership, paving the way for a rewarding career in retail management. Join a dynamic team that values growth and operational excellence, while contributing to a welcoming environment for customers. This is an exciting opportunity to advance your career in a fast-paced, supportive atmosphere.

Benefits

Health Insurance

Vacation

Holiday Pay

401K with Employer Match

Qualifications

• High school diploma required; post-secondary education in business is a plus.
• Prior experience in retail operations or customer service is preferred.

Responsibilities

• Participate in structured training focusing on leadership and customer service.
• Assist in managing inventory levels and ensuring compliance with health codes.

Skills

Leadership

Customer Service

Inventory Management

Interpersonal Skills

Time Management

Problem Solving

Education

High School Diploma

Post-Secondary Education in Business

Tools

POS Systems

Inventory Software

Scheduling Tools

Job description

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CrossAmerica Partners is a leading wholesale distributor of motor fuels, operator of convenience stores, and owner and lessor of real estate used in the retail distribution of motor fuels. With a geographic footprint across 34 states, we strive to be an industry leader, providing fuel and convenience products essential to keep people moving across America!

Position Description

The Store Manager in Training (MIT) will receive comprehensive training to develop the skills and knowledge necessary to manage and oversee store operations in a convenience store environment. This position offers an excellent opportunity for growth and career advancement within the retail industry. The Store MIT will work closely with the Store Manager to gain hands-on experience in managing store operations, staff, inventory, and customer service, with the goal of eventually becoming a Store Manager.

Responsibilities

Training & Development:

• Participate in a structured training program that focuses on leadership, customer service, inventory management, and operational procedures.
• Assist in supervising and guiding staff, providing directions on store operations, preparation, cleanliness, and operational efficiency.
• Learn to manage day-to-day store operations, including store workflows, staff scheduling, product ordering, and product quality control.

Store Operations:

• Ensure compliance with all local and state health codes and food safety regulations. Train staff on proper sanitation, and safety procedures.
• Assist in managing inventory levels, including placing product orders, receiving deliveries, and performing stock rotation. Learn to conduct regular inventory counts and report discrepancies to management.
• Participate in customer service training and assist in creating a welcoming environment for customers.

Supervision & Training:

• Learn to schedule and supervise staff, ensuring adequate staffing levels during peak and off-peak hours. Assist in managing labor costs while maintaining service standards.
• Help train new employees in proper safety procedures, and store protocols.
• Assist in addressing employee issues, conflicts, or customer complaints professionally and effectively.

Administrative Responsibilities:

• Learn to manage daily reports on sales, inventory usage, and waste. Assist in tracking and maintaining records for safety compliance.
• Assist in monitoring costs, waste management, and order volumes to maintain profitability while ensuring customer satisfaction.
• Learn the basics of creating employee schedules and tracking time worked. Assist in ensuring all employees follow company policies and labor laws.

Health & Safety Compliance:

• Participate in ongoing safety training and emergency procedures, including safe operation of equipment and handling of hazardous materials.

Continuous Improvement:

• Identify areas for operational improvement and work with senior management to implement solutions.
• Collect and analyze customer feedback to improve service, quality, and overall operations.
• Assist in finding ways to increase operational efficiency, reduce waste, and maximize store profitability.

Qualifications

• High school diploma or equivalent required; post-secondary education in business is a plus.
• Prior experience in retail operations or customer service is preferred. Previous supervisory or leadership experience is required.
• Interest in pursuing a career in retail management with a willingness to grow and develop skills in a fast-paced environment.
• Valid State Driver's License required.

Skills & Abilities

• Ability to lead, motivate, and manage a diverse team. Strong interpersonal skills for effective communication.
• Ability to identify challenges in store operations and offer solutions.
• Strong attention to detail and multitasking skills.
• Customer-first mindset to address concerns and ensure satisfaction.
• Basic understanding of safety and sanitation procedures, including local health codes.
• Strong time management and multitasking skills.
• Basic knowledge of POS systems, inventory software, and scheduling tools. Familiarity with office software is a plus.

Reports To

• Store Manager

Physical Requirements and Work Environment

• Stand for extended periods, lift boxes up to 50 lbs., and perform physical tasks throughout shifts.
• Work in cold environments, including freezers and refrigerators, as needed.
• Handle cash, operate registers, and perform repetitive tasks.
• Work alone and handle emergency situations.

The physical requirements and work environment described are representative of those needed to perform the essential functions of this job.

Benefits

We offer a competitive benefits package including health insurance, vacation, holiday pay, 401K with employer match, and more. Part-time team members are also eligible for some benefits.

Equal Employment Opportunity

We are committed to providing equal employment opportunities and reasonable accommodations for individuals with disabilities or other protected characteristics. For accommodations, contact [e-mail].