Assistant Store Manager

The Buckle, Inc.; Myrtle Beach (SC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant Store Manager to enhance guest experiences and drive sales. This role involves leading a team, providing exceptional customer service, and ensuring the store's visual appeal. You'll be responsible for training new teammates and fostering a positive work environment. If you have a passion for retail and leadership, this is an exciting opportunity to grow within a dynamic company that values its employees and promotes from within. Join us in creating memorable shopping experiences!

Benefits

Insurance

401(k)

Paid Time Off

Teammate Discounts

Bonuses

Qualifications

• High school diploma or GED required, with retail experience preferred.
• Ability to lift 50 lbs and stand for long periods.

Responsibilities

• Greet guests and provide legendary service while achieving sales goals.
• Assist in recruiting, training, and developing new teammates.
• Manage visual merchandising and ensure store standards are met.

Skills

Customer Service

Sales Generation

Team Leadership

Visual Merchandising

Training and Development

Education

High School Diploma or GED

Related Retail Experience

Job description

Join to apply for the Assistant Store Manager role at The Buckle, Inc.

Summary

The Assistant in Training (AIT) and Assistant Manager position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). They work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates, and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager position is a progression from the AIT position and includes additional high-level duties specific to that role, though most responsibilities are shared.

Essential Duties and Responsibilities

This description outlines the general nature and level of work performed by Teammates in this role. It does not include all duties, responsibilities, or qualifications. To succeed, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities.

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude and provide legendary service.
• Answer questions regarding store and merchandise confidently.
• Assist Guests in locating merchandise based on their needs and desires.
• Upsell and suggest additional items to enhance the shopping experience.
• Demonstrate product knowledge and share sales education with the team.
• Stay informed about current sales, promotions, policies, and security practices.
• Achieve personal sales goals and contribute to store sales targets.
• Provide excellent service in all areas: front 5, sales floor, fitting rooms, and register.
• Handle exchanges and returns effectively, turning them into sales opportunities.
• Utilize the Sales Presentation Guide (SPG) daily to meet goals.
• Expand Guest relationships and develop a client-based business.
• Lead by example with showmanship and customer service excellence.
• Recognize Guest levels and communicate effectively with the team.
• Seek feedback and coachability to improve sales and service skills.
• Perform leadership actions consistently, regardless of management presence.
• Plan sales goals with the Store Manager and own store’s sales performance.
• Passion for product education and showmanship to create results.

Teammate Recruiting, Training, and Development

• Identify recruiting opportunities using various tools and referrals.
• Coach and develop new Teammates, ensuring they meet standards.
• Create a positive and motivating floor culture.
• Maintain a professional appearance and encourage fashion trends.
• Participate in daily training and impact sessions using the Performance Tracker.
• Motivate Teammates to complete daily tasks and develop results in their areas.
• Assist in store education focus and delegate accordingly.
• Support recruitment efforts and maintain top talent contact lists.
• Train and coach on non-sales positions and leadership playbook.
• Identify and address Teammate training needs proactively.

Visual Merchandise Management

• Own product zones, recognize opportunities, and assign tasks to Teammates.
• Demonstrate new visual tools and ensure standards are maintained.
• Coordinate visual displays, freight, and product lifecycle management.
• Conduct store tours and ensure visual standards are met.
• Anticipate product changes and improve visual results independently.

Operations

• Work flexible schedules, including mornings, evenings, weekends, and holidays.
• Use planners and checklists for opening and closing procedures.
• Recognize and prevent security risks and thefts.
• Follow POS procedures and handle calls professionally.
• Maintain a clean, organized, and shoppable store environment.
• Report concerns and policy violations appropriately.
• Complete all HR documentation promptly and accurately.
• Assist with inventory management, markdowns, freight, and store emergencies.

Leadership and Supervision

• Provide and receive feedback professionally.
• Support store growth and demonstrate leadership daily.
• Conduct interviews and support team development.
• Motivate and problem-solve with the team.
• Engage in self-education and share knowledge.
• Travel and cover other stores as needed.
• Perform other duties to support store success.

Qualifications

• High school diploma or GED, or related retail experience.
• Ability to operate a motor vehicle and travel, including overnight stays.
• Physical ability to lift and maneuver 50 lbs and stand/walk for extended periods.

Benefits

• Insurance, 401(k), paid time off, teammate discounts, bonuses, and more.

EEO Statement

Buckle is an equal opportunity employer, committed to diversity and inclusion in the workplace. Employment decisions are made without regard to protected characteristics.