Merchandising Assistant Store Manager in Training

Home Depot; Howell Township (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Merchandising Assistant Store Manager in Training. This role offers hands-on experience with comprehensive training, mentorship, and leadership development. You will collaborate with various teams to enhance customer service, product availability, and store presentation. The ideal candidate is action-oriented, resourceful, and focused on driving results. This position is perfect for someone eager to learn and grow in a dynamic retail environment while leading by example and ensuring operational excellence.

Qualifications

• Must be 18 years or older and legally permitted to work in the U.S.
• Minimum 1 year of work experience, 3 years preferred.

Responsibilities

• Supervising Associates and driving customer service.
• Participating in a structured training program covering retail management.
• Planning merchandise placement and managing daily financial operations.

Skills

Customer Service

Team Collaboration

Operations Management

Sales Strategy

Inventory Management

Education

High School Diploma or GED

Bachelor's Degree

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The MASM-IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various Merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation.

MASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and Merchandising field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. MASM-ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the MASM-IT training period, which will be up to 6 weeks, you will be learning to execute MASM key responsibilities.

Key Responsibilities:

1. Customer Experience - 15%: Supervising Associates in the selling effort and leading GET culture; driving customer service and associate engagement; ensuring customer concerns are resolved effectively and promptly.
2. Operations Management - 10%: Performing Opening, Closing MOD, and other store focus responsibilities; adhering to all company policies and procedures; maintaining SOPs, especially those involving safety compliance; mitigating shrink.
3. Safety - 10%: Ensuring self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
4. Sales and Productivity - 15%: Planning merchandise placement, signing, and supporting stock integrity through inventory management; learning to operate all store equipment and systems, and managing daily financial operations.
5. Training and Preparing for Assistant Manager Position - 50%: Participating in a structured training program covering retail management aspects; demonstrating tactics for staffing, scheduling, stock management, supervising selling behaviors, resolving customer issues, supporting service needs, and managing performance processes; completing all training modules and assessments.

Additional Details:

Direct Manager/Direct Reports:

• Typically reports to the Store Manager
• Has 0 Direct Reports

Travel Requirements:

• Overnight travel less than 5% of the time

Physical Requirements:

• Standing, walking, and lifting/carrying moderate weight (8-20 pounds) regularly

Working Conditions:

• Indoor environment; infrequent unpleasant conditions

Minimum Qualifications:

• Must be 18 years or older
• Legally permitted to work in the U.S.

Preferred Qualifications:

• Ability to collaborate effectively with cross-functional teams

Minimum Education:

• High school diploma or GED

Preferred Education:

• Bachelor's degree or related field

Experience:

• Minimum 1 year of work experience, 3 years preferred

Leadership Experience:

• Minimum 3 years, preferred 3 years

Certifications:

• None required

Core Competencies:

• Action Oriented, Collaborates, Customer Focus, Drives Results, Resourcefulness