Store Manager III: Lead Growth & Customer Experience

TD; Marlton (NJ); On-site; USD 115,000 - 173,000; Full time

Job summary

TD Bank in Marlton, New Jersey is seeking a Store Manager III to lead and grow a consumer banking store portfolio, focusing on deepening customer relationships, deposits, loans, and fees while ensuring an exceptional customer and colleague experience.

The role requires 5+ years of leadership in retail/financial services, strong financial analysis, and the ability to coach and develop a high-performing team. Notary license is preferred. On-site role with a comprehensive rewards package is offered.

Qualifications

• Undergraduate degree or equivalent experience.
• 5+ years related retail, customer service and/or financial services industries supervisory, leadership and coaching experience.
• 5+ years experience of proven business development skills, including ability to conceptualize and implement strategies.
• 5+ years of proven leadership and coaching experience required.
• Small Business and Consumer lending experience required.
• Knowledge of Bank product lines and services as well as an understanding of Store operations and security.
• Proven ability to manage competing priorities and align efforts to store goals.
• Strong presentation, analytical, interpersonal and collaborative skills with all levels of customers.
• Excellent verbal and written communication skills.
• Notary License (preferred).

Responsibilities

• Leads, coaches and develops the store team to deliver legendary customer and employee experience.
• Promotes growth by managing deposits, loans, fees and expenses for the store portfolio.
• Acts as escalation point for customer issues and partner with Specialists to meet customer needs.
• Oversees store operations ensuring professional and inviting customer areas.
• Ensures optimal colleague scheduling to meet customer demands.
• Manages risk and security within store operations.
• Maintains store budget to meet revenue and expense objectives.

Skills

Leadership

Coaching

Financial analysis

Presentation

Interpersonal skills

Microsoft Office

Education

Undergraduate degree or equivalent experience

Tools

Notary License

Job description

TD Bank in Marlton, New Jersey is seeking a Store Manager III to lead and grow a consumer banking store portfolio, focusing on deepening customer relationships, deposits, loans, and fees while ensuring an exceptional customer and colleague experience.

The role requires 5+ years of leadership in retail/financial services, strong financial analysis, and the ability to coach and develop a high-performing team. Notary license is preferred. On-site role with a comprehensive rewards package is offered.