Store Manager II - Retail Operations & Team Leadership

FedEx Office; Capitola (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

FedEx Office in Capitola, CA is seeking a Store Manager I/II to lead daily store operations, develop and coach a small team, and deliver Purple Promise service. You will own the store's performance, drive sales, manage customer experiences, and implement company standards with a hands-on approach.

The role emphasizes leadership, problem solving, and operational excellence in a low- to mid-complexity environment, with growth opportunities toward higher-volume stores.

Responsibilities

• Understand and model FedEx Office values to customers and team members
• Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs
• Collaborate with supervisors to create solutions for your business, complex customers, host partnerships and commercial sales
• Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience
• Use FedEx Office tools to select, train, develop, retain and performance manage your direct reports

Job description

FedEx Office in Capitola, CA is seeking a Store Manager I/II to lead daily store operations, develop and coach a small team, and deliver Purple Promise service. You will own the store's performance, drive sales, manage customer experiences, and implement company standards with a hands-on approach.

The role emphasizes leadership, problem solving, and operational excellence in a low- to mid-complexity environment, with growth opportunities toward higher-volume stores.