Store Manager II - Bilingual Banking Leader

TD Bank Group; Philadelphia (Philadelphia County); Hybrid; USD 91,000 - 136,000; Full time

Job summary

TD Bank Group in Philadelphia seeks a Store Manager II to lead a store portfolio, deepen customer relationships and drive growth across deposits, loans, and fees. You will coach the team, deliver outstanding service, and refer customers to specialists to meet their needs.

The role requires 4+ years in retail/financial services with supervisory experience and a focus on risk management, compliance, and a strong customer-centric approach. A notary license is preferred.

Qualifications

• Undergraduate degree or equivalent experience.
• 4+ years related experience in retail, customer service and/or financial services industries.
• Supervisory, leadership and coaching experience required.
• 4+ years proven business development skills.
• Small Business and Consumer lending experience preferred.
• Knowledge of Bank products, services and store operations.
• Strong communication skills and collaboration with internal/external customers.
• Notary license preferred.

Responsibilities

• Leads store growth by deepening customer relationships and referrals.
• Coaches and motivates the store team to deliver a legendary customer experience.
• Originate loan applications and manage lending conditions and closings.
• Ensure risk controls and regulatory compliance across store operations.
• Partner with other lines of business to meet store goals and drive growth.
• Oversee scheduling and staffing to meet customer demand.

Skills

Leadership

Coaching

Business development

Communication

Education

Undergraduate degree or equivalent experience

Job description

TD Bank Group in Philadelphia seeks a Store Manager II to lead a store portfolio, deepen customer relationships and drive growth across deposits, loans, and fees. You will coach the team, deliver outstanding service, and refer customers to specialists to meet their needs.

The role requires 4+ years in retail/financial services with supervisory experience and a focus on risk management, compliance, and a strong customer-centric approach. A notary license is preferred.