Store Manager I FT 6865

Coast Guard Community Services Command; Washington; On-site; USD 49,000 - 62,000; Full time

Benefits offered by this job

Work-Life Balance

Job summary

The Coast Guard Exchange in Port Angeles, WA is seeking a Store Manager I to lead a retail team, deliver exceptional customer service, and ensure a smooth shopping experience for military families.

You will oversee store operations with annual sales under $5M, hire and train staff, manage promotions with HQ, monitor pricing, loss prevention, safety, and CG training requirements, including mandatory postings and compliance.

Qualifications

• Two years of progressively responsible management experience or completion of the CGX Leadership Development program (LDP).
• Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time.
• Demonstrated experience in employee performance management and recruiting activities, including interviewing and candidate evaluation.

Responsibilities

• Direct supervision of all store personnel and operations.
• Interview, hire, train, and develop staff; coach for growth.
• Oversee loss prevention, safety, and compliance with policies and CG requirements.
• Review monthly P&Ls and implement corrective actions to align with plans.

Skills

Leadership

Customer service management

Operations oversight

Staff development

Hiring & training

Education

Bachelor's degree in retail or business administration

Job description

Job Description

OMB NO: 1625-0120

Expiration Date: 05/31/2029

Announcement: 6865

Opening Date: 06 August 2026 Pay Plan/Series/Pay Band: NF-1101-03

Closing Date: Until Filled Work Schedule: Full-Time

Position: Store Manager I Salary: $49,300+DOE/annually

Who May Apply: All Sources Location: Port Angeles, WA- Exchange

Join our team as a Sales Clerk serving the brave men and women of the military and their families! In this dynamic role, you'll provide exceptional customer service, assist with product selection, and ensure a smooth shopping experience for customers. Be a vital part of a team that supports those who serve, offering them the convenience and quality they deserve.

DUTIES

Management a retail activity with annual sales of under $5M. Responsible for the direction and supervision of all store personnel. Assists customers and resolves complaints. Interviews, hires, trains or directs training of assigned personnel. Encourages and develops employees by coaching, providing adequate training, and opportunities for growth. Assists in developing promotional sales in conjunction with the CSC HQ staff. Oversees competitive price checks and submits to HQ buying staff to change pricing. Works with vendors and the HQ buying staff in executing operations of assigned departments or selections. Ensures store recovery. Supervises vending and warehouse operations. Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance.

Key carrier, opening and closing of the store as required, weekends as scheduled.

Review monthly P&Ls with goal of comparing actual figures to plan, when plan is not achieved, where possible initiate plan of action to bring in line future months.

Will ensure all policies regarding Loss Prevention are adhered to, be alert and proactive regarding shrink and the Alert Line. Will ensure that all associates are in compliance with established safety standards and emergency preparedness requirements.

Will ensure all employees receive Coast Guard required training, including but not limited to Civil Rights Awareness and Sexual Harassment Prevention. Will ensure all CG and Federal required posters are prominently displayed in an area visible to all employees.

Other duties as assigned.

You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated.

QUALIFICATIONS REQUIRED

Minimum:

1. Two years of progressively responsible experience is a position equivalent to a department manager or assistant manager that demonstrates leadership, operational oversight, and customer service management OR completionof the CGX Leadership Development program (LDP).
2. Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time.
3. Demonstrated experience in employee performance management and recruiting activities, including interviewing and candidate evaluation.

Preferred (in addition to the minimum)

1. P&L analysis experience
2. Prior retail merchandising experience.
3. Bachelor's degree from an accredited university with emphasis in retail or business administration with at least two years of specialized experience. General business experience may be substituted for degree on a year for year basis.

And/or

1. Current USCG NAF department manager or assistant manager.

Why Work for Us?

At the Coast Guard Exchange, we believe in taking care of our team just as much as we take care

of our customers. Here’s why you’ll love working with us:

• Work-Life Balance: We understand the importance of personal time. Enjoy a healthy balance between work and life with our flexible schedules.