Hourly Store Manager I FT 6892

Coast Guard Exchange; New Haven (CT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

10% Hiring Bonus

Job summary

Coast Guard Exchange in New Haven, CT seeks an energetic and customer-focused Hourly Store Manager I to lead a retail team at the New Haven Exchange. The role offers $22.00/hr plus DOE and a 10% hiring bonus.

You will manage daily store operations, coach staff, and drive sales while ensuring policy compliance and exceptional customer service. This is a full-time, on-site leadership position with growth opportunities.

Qualifications

• Two years of progressively responsible experience in a role equivalent to department manager or assistant manager with leadership and customer service management.
• Completion of the CGX Leadership Development program (LDP) or current USCG NAF experience with key store operations.

Responsibilities

• Direct and supervise store personnel and operations.
• Assist customers and resolve complaints.
• Interview, hire, train, or direct training of assigned personnel.
• Develop promotional sales in coordination with HQ staff.
• Oversee pricing changes with HQ buying staff.
• Coordinate with vendors and HQ for store operations.
• Ensure loss prevention and safety standards and posters.
• Open/close duties and weekend coverage.
• Review monthly P&L and take corrective action when needed.
• Other duties as assigned.

Skills

Leadership

Operational oversight

Customer service management

Education

Bachelor's degree in retail or business administration

CGX Leadership Development program (LDP)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Hourly Store Manager I FT 6892

Full Time 30-40 hrs New Haven Exchange, New Haven, CT, US

Position: Hourly Store Manager I Salary: $22.00/hr+ DOE Depending on Experience

Who May Apply: All Sources Location: New Haven, CT- Exchange

Join the Coast Guard Exchange - Make Every Day Meaningful!

Ready to take your leadership skills to the next level? Coast Guard Exchange is looking for an energetic, motivated, and customer-focused Assistant Store Manager to join our team!

You're passionate about people, love creating an exceptional shopping experience, and are ready to lead a winning team - this opportunity is calling your name!

Bring your energy. Lead with purpose. Grow with us!

**10% Hiring Bonus**

*Subject to terms & conditions*

DUTIES :

Management a retail activity with annual sales of under $5M. Responsible for the direction and supervision of all store personnel. Assists customers and resolves complaints. Interviews, hires, trains or directs training of assigned personnel. Encourages and develops employees by coaching, providing adequate training, and opportunities for growth. Assists in developing promotional sales in conjunction with the CSC HQ staff. Oversees competitive price checks and submits to HQ buying staff to change pricing. Works with vendors and the HQ buying staff in executing operations of assigned departments or selections. Ensures store recovery. Supervises vending and warehouse operations. Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance.

Key carrier, opening and closing of the store as required, weekends as scheduled.

Review monthly P&L's with goal of comparing actual figures to plan, when plan is not achieved, where possible initiate plan of action to bring in line future months.

Will ensure all policies regarding Loss Prevention are adhered to, be alert and proactive regarding shrink and the Alert Line. Will ensure that all associates are in compliance with established safety standards and emergency preparedness requirements.

Will ensure all employees receive Coast Guard required training, including but not limited to Civil Rights Awareness and Sexual Harassment Prevention. Will ensure all CG and Federal required posters are prominently displayed in an area visible to all employees.

Other duties as assigned.

You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated .

QUALIFICATIONS REQUIRED :

Minimum :

• Two years of progressively responsible experience is a position equivalent to a department manager or assistant manager that demonstrates leadership, operational oversight, and customer service management ORcompletion the CGX Leadership Development program (LDP) ORCurrent USCG NAF employee with demonstrated experience performing key store operations (e.g., acting store manager, lead/supervisory responsibilities)
• Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time.

Preferred (in addition to the minimum):

• P&L analysis experience
• Bachelor’s degree from an accredited university with emphasis in retail or business administration with at least two years of specialized experience. General business experience may be substituted for degree on a year for year basis