Assistant Store Manager I FT 6927

Coast Guard Exchange (USCGCSC); Cleveland (OH); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Hiring/Relocation Bonus

Paid Annual and Sick Leave

Holiday Pay

Medical/Dental/Vision Insurance

401k Savings Plan

Pension Plan

Life Insurance

Tuition Assistance

Paid Parental Leave

Job summary

Coast Guard Exchange is seeking an Assistant Store Manager I in Cleveland, OH. The role leads a retail team, handles stock, pricing, and guest service, and helps achieve sales targets.

You will interview and train staff, coordinate promotions, manage inventory, and ensure loss-prevention policies are followed. The position requires prior management in retail or CGX ASM training, open weekend availability, and a strong focus on customer service.

Qualifications

• Two years’ experience as a lead/supervisor in a retail environment or completion of the CGX ASM Training Program.
• Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods.

Responsibilities

• Assist in management of a retail activity with sales under $14M.
• Receive, stock, price, inventory, transfer, replenish, and warehouse merchandise.
• Interview, hire, train or direct training of assigned personnel.
• Develop promotional sales and work with vendors to operate departments.
• Review monthly P&Ls and take action to align performance with plans.
• Open/close the store and supervise other employees as needed.

Skills

Management experience

Retail leadership

Customer service

Hiring interviews

Education

Bachelor’s degree in retail or business administration

Job description

Announcement: 6927

Opening Date: 23 September 2026 Pay Plan/Series/Pay Band: NF-1101-03

Closing Date: Until Filled Work Schedule: Full Time

Position: Assistant Store Manager I Salary: $50,000-$55,000/Annually *DOE

• Depending on Experience

OMB NO: 1625-0120

Expiration Date: 05/31/2029

Announcement: 6927

Opening Date: 23 September 2026 Pay Plan/Series/Pay Band: NF-1101-03

Closing Date: Until Filled Work Schedule: Full Time

Position: Assistant Store Manager I Salary: $50,000-$55,000/Annually *DOE

Who May Apply: All Sources Location: Cleveland, OH – Otto Graham Exchange

• Depending on Experience

Assistant Store Manager I – Coast Guard Exchange

Join the Coast Guard Exchange & Make Every Day Meaningful!

The Coast Guard Exchange is offering a unique opportunity to step into a retail leadership role with

purpose — providing balance, stability, and real impact.

If you’re energized by meaningful work, inspired by service, and excited to join a mission-driven

team, the Coast Guard Exchange is ready for you. Be part of something bigger — and help celebrate

The Heroes Who Serve Us All.

• Up to 10% Hiring/Relocation Bonus**

Subject and Terms Apply

Duties

Assist in the management of a retail activity with sales less than $14M. Responsible for receipt, stocking, pricing, inventorying, transfer, replenishment and warehousing of merchandise. Assists customers and resolves complaints. Interviews, hires, trains or directs training of assigned personnel. Encourages and develops employees by coaching, providing adequate training, and opportunities for growth. Assists in developing promotional sales. Deals with vendors and others in executing operations of assigned departments or selections. Ensures store recovery. Supervises vending and warehouse operations. Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance. Key carrier, opening and closing of the store as required, weekends as scheduled. Review monthly P&Ls with goal of comparing actual figures to plan, when plan is not achieved, where possible initiate plan of action to bring in line future months. Will direct/supervise other employees and be responsible for overall store in absence of manager. Will ensure all policies regarding Loss Prevention are adhered to, be alert and proactive regarding shrink and the Alert Line. Will ensure that all associates are in compliance with established safety standards and emergency preparedness requirements. Must have prior management experience. Must have open availability, including weekends. Perform other related duties as assigned.

• Must be 21 years or older to apply*
• Open 7 Days a Week-Weekend & Holiday Availability Required*

You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education.

Please see additional information on how your application is evaluated.

QUALIFICATIONS REQUIRED

• Two years’ experience as a lead/supervisor in a retail environment or completion of the CGX ASM Training Program.
• Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time.

Preferred (in Addition To The Minimum)

• Prior retail merchandising experience.
• Bachelor’s degree from an accredited university with emphasis in retail or business administration with emphasis in retail or business administration with at

least two years of specialized experience. General business experience may be substituted for degree on a year for year basis.

• P&L Analysis experience

• Current USCG NAF department supervisor.

Why Work for Us?

At the Coast Guard Exchange, we believe in taking care of our team just as much as we take care

of our customers. Here’s why you’ll love working with us:

• A mission-driven environment where your work supports active-duty members, veterans, and their families.
• Work-Life Balance: We understand the importance of personal time. Enjoy a healthy balance between work and life with our flexible schedules.
• Investing in Your Future: Secure your financial future with our 401k plan and company pension plan, designed to help you save for tomorrow, today.
• Company Wellness Initiatives: We support your well-being with wellness programs aimed at keeping you healthy, happy, and at your best.
• Professional Growth: Grow your career with us through opportunities for training, development, and career advancement.

Join a team that values your well-being and professional growth—apply today!

Uscg Community Services Command Comprehensive Benefits

By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service.

• Paid Annual and Sick Leave
• Holiday Pay
• Medical/Dental/Vision Insurance
• Flexible/Dependent Spending Account
• Pension Plan
• 401k Savings Plan
• Life Insurance
• Short Term/Long Term Disability
• Tuition Assistance
• Paid Parental Leave

Other Essential Information

• Residency Requirements: Non-U.S. nationals, who are authorized to work in the U.S. and applying for any DHS position, must have resided within the United States, or U.S. territories, for at least three of the last five years.
• Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes.
• Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute.
• Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment.
• Applicants may not be employed in the chain of command of their relatives.
• This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

Equal Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status.

PRIVACY ACT NOTICE

Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations.

Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualifies them for the job they are applying for.

Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding.

Disclosure: Voluntary, however, failure to disclose the requested information may result in an applicant not receiving consideration for a position in which the information is needed.

Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120, expiration 05/31/2029. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimate you can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320.

#ZR