Hourly Store Manager I FT 6931

Coast Guard Exchange (USCGCSC); South Portland (ME); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Paid annual leave

Sick leave

Medical/Dental/Vision Insurance

401k Savings Plan

Pension Plan

Life Insurance

Disability Insurance

Tuition Assistance

Paid Parental Leave

Job summary

Coast Guard Exchange in South Portland, ME is seeking an Hourly Store Manager I to lead a retail team, manage day-to-day operations, and ensure excellent customer service. The role requires directing staff, training, and implementing promotions in coordination with CSC HQ.

The position offers federal benefits and requires open availability, with duties including loss prevention and safety compliance. The incumbent will review monthly P&L performance, manage store opening/closing, and work

Qualifications

• Two years of leadership/store operations experience or completion of the CGX Leadership Development program (LDP).
• Ability to lift 10–25 pounds and stand for long periods of time.
• Familiarity with Loss Prevention, safety standards, and required training commitments.

Responsibilities

• Oversee a retail activity with annual sales under $5M.
• Direct and supervise all store personnel.
• Assist customers and resolve complaints.
• Interview, hire, train or direct training of staff.
• Develop promotional sales with CSC HQ staff.
• Review monthly P&L vs. plan and adjust actions.

Skills

Leadership

Customer service

Staff training

Hiring

Open availability

Education

Bachelor’s degree in retail or business

CGX Leadership Development program (LDP)

Job description

Announcement: 6931

Opening Date: 24 September 2026 Pay Plan/Series/Pay Band: NF-1101-03

Closing Date: Until Filled

Work Schedule: Full Time (30-40 hours/week)

Position: Hourly Store Manager I

Salary: $25+/hour DOE (depending on experience)

Who May Apply: All Sources

Location: South Portland, ME - Exchange

Join the Coast Guard Exchange as an Hourly Store Manager and take charge of a team that supports those who serve. If you're a motivated leader with retail experience and a passion for service, we want you on our team. Make an impact, build your career, and enjoy competitive pay and federal benefits—all while serving a mission-driven organization.

Subject to Terms and Conditions.

Duties

• Management a retail activity with annual sales of under $5M.
• Responsible for the direction and supervision of all store personnel.
• Assists customers and resolves complaints.
• Interviews, hires, trains or directs training of assigned personnel.
• Encourages and develops employees by coaching, providing adequate training, and opportunities for growth.
• Assists in developing promotional sales in conjunction with the CSC HQ staff.
• Oversees competitive price checks and submits to HQ buying staff to change pricing.
• Works with vendors and the HQ buying staff in executing operations of assigned departments or selections.
• Ensures store recovery.
• Supervises vending and warehouse operations.
• Welcome customers, maintain product knowledge and help with the selection of merchandise.
• React to all concerns of customers quickly with a sense of importance.
• Key carrier, opening and closing of the store as required, weekends as scheduled.
• Review monthly P&L’s with goal of comparing actual figures to plan, when plan is not achieved, where possible initiate plan of action to bring in line future months.
• Will ensure all policies regarding Loss Prevention are adhered to, be alert and proactive regarding shrink and the Alert Line.
• Will ensure that all associates are in compliance with established safety standards and emergency preparedness requirements.
• Will ensure all employees receive Coast Guard required training, including but not limited to Civil Rights Awareness and Sexual Harassment Prevention.
• Will ensure all CG and Federal required posters are prominently displayed in an area visible to all employees.
• Must have open availability.
• Perform other related duties as assigned.
• You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education.

Minimum Qualifications Required

• Two years of progressively responsible experience is a position equivalent to a department manager or assistant manager that demonstrates leadership, operational oversight, and customer service management OR completion the CGX Leadership Development program (LDP) OR Current USCG NAF employee with demonstrated experience performing key store operations (e.g., acting store manager, lead/supervisory responsibilities)
• Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time.

Preferred Qualifications

• P&L analysis experience
• Prior retail merchandising experience.
• Bachelor’s degree from an accredited university with emphasis in retail or business administration with at least two years of specialized experience. General business experience may be substituted for degree on a year for year basis.
• Current USCG NAF department manager or assistant manager

Why Work for Us?

• Work-Life Balance: We understand the importance of personal time. Enjoy a healthy balance between work and life with our flexible schedules.
• Investing in Your Future: Secure your financial future with our 401k plan and company pension plan, designed to help you save for tomorrow, today.
• Company Wellness Initiatives: We support your well-being with wellness programs aimed at keeping you healthy, happy, and at your best.
• Flexible Schedules: We know life is unpredictable, so we offer flexible schedules to help you manage your commitments and personal needs.
• Professional Growth: Grow your career with us through opportunities for training, development, and career advancement.

Benefits

• Paid Annual and Sick Leave
• Holiday Pay
• Medical/Dental/Vision Insurance
• Flexible/Dependent Spending Account
• Pension Plan
• 401k Savings Plan
• Life Insurance
• Short Term/Long Term Disability
• Tuition Assistance
• Paid Parental Leave

Other Essential Information

• Residency Requirements: Non-U.S. nationals, who are authorized to work in the U.S. and applying for any DHS position, must have resided within the United States, or U.S. territories, for at least three of the last five years.
• Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes.
• Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute.
• Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment.
• Applicants may not be employed in the chain of command of their relatives.
• This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

Equal Employment Opportunity

All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status.